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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Records Management Center Disclosed Third-Party Personally Identifiable Information to Privacy Act Requesters

2020
RecordsManagementCenterDisclosedThird-PartyPersonallyIdentifiableInformationtoPrivacyActRequesters
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review to determine whether the Veterans Benefits Administration’s (VBA) Records Management Center disclosed third-party information (including social security numbers of other service members and medical professionals) when responding to...

Comprehensive Healthcare Inspection of the James A. Haley Veterans' Hospital, Tampa, Florida

2020
19-00011-255
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program provides a focused evaluation of the quality of care delivered at the James A. Haley Veterans' Hospital, covering leadership, organizational risks, and key processes associated with promoting quality care. For this inspection, areas of focus were...

Two Patient Suicides, a Patient Self-Harm Event, and Mental Health Services Administrative Deficiencies at the Alaska VA Healthcare System, Anchorage, Alaska

2020
19-00002-16
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to review allegations of deficiencies in quality of care and administrative processes that contributed to two patient deaths by suicide and one patient’s self-harm behavior at the Alaska VA Healthcare System’s (facility)...

Comprehensive Healthcare Inspection of the Carl Vinson VA Medical Center, Dublin, Georgia

2020
18-04682-256
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the Carl Vinson VA Medical Center, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were Quality, Safety, and...

FY 2019 Audit of VA’s Compliance under the DATA Act of 2014

2020
19-07247-251
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) contracted with the independent public accounting firm CliftonLarsonAllen LLP (CLA) to audit VA’s compliance under the Digital Accountability and Transparency Act of 2014 (DATA Act) for the first quarter of fiscal year 2019. The DATA Act requires the...

Comprehensive Healthcare Inspection of the Fargo VA Health Care System, North Dakota

2020
19-00018-252
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the Fargo VA Health Care System. The inspection covers leadership and organizational risks and key clinical and administrative processes associated with promoting quality care...

Ophthalmology Equipment and Related Concerns at the James A. Haley Veterans’ Hospital, Tampa, Florida

2020
19-07095-253
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to assess allegations involving ophthalmology equipment-related maintenance and repair issues and other concerns at the James A. Haley Veterans’ Hospital in Tampa, Florida. Ophthalmology equipment is often expensive and...

The Impact of VA Allowing Government Agencies to Be Excluded from Temporary Price Reductions on Federal Supply Schedule Pharmaceutical Contracts

2020
18-04451-06
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA is responsible for negotiating Federal Supply Schedule (FSS) prices (volume discounts) for billions of dollars of pharmaceuticals on behalf of all federal agencies. This review examined how VA administers temporary price reductions (TPRs) and the impact on government-wide contract negotiations...

Failures Implementing Aspects of the VA Accountability and Whistleblower Protection Act of 2017

2020
18-04968-249
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In response to congressional requests and allegations made to the OIG’s Hotline, the Office of Special Reviews examined whether VA was properly implementing aspects of the VA Accountability and Whistleblower Protection Act of 2017. This examination reviewed the operations of the Office of...

Comprehensive Healthcare Inspection of the VA Texas Valley Coastal Bend Health Care System, Harlingen, Texas

2020
19-00035-247
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care at the VA Texas Valley Coastal Bend Health Care System, covering leadership, organizational risks, and key processes associated with promoting quality care. Areas of focus were Quality...

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