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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Comprehensive Healthcare Inspection of the VA Manila Outpatient Clinic, Pasay City, Philippines

2020
19-00024-39
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the VA Manila Outpatient Clinic, covering leadership and organizational risks and key clinical and administrative processes associated with promoting quality care. For this...

Delays and Deficiencies in Management of Selected Radiology and Nuclear Medicine Outpatient Exams

2020
18-02300-236
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review to determine if the Veterans Health Administration (VHA) completed radiology and nuclear medicine exam requests and follow-up care in a timely manner. The audit team also reviewed two related hotline allegations and determined if VHA...

Comprehensive Healthcare Inspection of the VA Butler Health Care Center, Pennsylvania

2020
19-00049-43
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program provides a focused evaluation of the quality of care delivered at the VA Butler Health Care Center, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were Quality, Safety, and Value...

Comprehensive Healthcare Inspection of the VA Pacific Islands Health Care System, Honolulu, Hawaii

2020
19-00023-29
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the VA Pacific Islands Health Care System, covering leadership, organizational risks, and key processes associated with promoting quality care. For this inspection, the areas of...

Comprehensive Healthcare Inspection of the Northern Arizona VA Health Care System, Prescott, Arizona

2020
19-00014-33
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the Northern Arizona VA Health Care System, covering leadership, organizational risks, and key processes associated with promoting quality care. For this inspection, the areas of...

Comprehensive Healthcare Inspection of the Sioux Falls VA Health Care System, South Dakota

2020
19-00019-26
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the Sioux Falls VA Health Care System, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were Quality, Safety...

Comprehensive Healthcare Inspection of the VA Greater Los Angeles Healthcare System, California

2020
18-04671-25
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program provides a focused evaluation of the quality of care delivered at the VA Greater Los Angeles Healthcare System, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were Quality, Safety...

Financial Controls and Payments Related to VA-Affiliated Nonprofit Corporations: Boston VA Research Institute

2020
18-00711-211
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

This audit was conducted in response to OIG hotline complaints and a congressional request alleging violations of law and VA policy at the Boston VA Research Institute (BVARI), a VA-affiliated nonprofit corporation. Among the allegations was the inappropriate use of agreements allowing VA and BVARI...

Comprehensive Healthcare Inspection of the Corporal Michael J. Crescenz VA Medical Center, Philadelphia, Pennsylvania

2020
18-04667-13
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program (CHIP) provides a focused evaluation of the quality of care delivered at the Corporal Michael J. Crescenz VA Medical Center, covering leadership, organizational risks, and key processes associated with promoting quality care. Focused areas were...

VAOIG Semiannual Report to Congress (SAR) April 1 – September 30, 2019

2019
Semiannual Report
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Department of Veterans Affairs, Office of Inspector General (OIG) issued the Semiannual Report to Congress (SAR) April 1 – September 30, 2019. The SAR summarizes the results of OIG oversight, provides statistical information, and lists all reports issued April 1 – September 30, 2019. During this...

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