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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Home Health Aide Charged with Defrauding Clients

Home Health Aide Charged with Defrauding Clients
Article Type
Investigative Press Release
Publish Date

Home Health Aide Charged with Defrauding Clients Leonard C Boyle, Acting United States Attorney for the District of Connecticut, and Christopher Algieri, Special Agent in Charge of the Department of Veteran Affairs, Office of the Inspector General, Northeast Field Office, today announced that,,,

Subcontractor Agrees to Pay the United States $500k+ in Damages After Failing to Pay Prevailing Wages on VA Construction Projects

Subcontractor Agrees to Pay the United States $500k+ in Damages After Failing to Pay Prevailing Wages on VA Construction Projects
Article Type
Investigative Press Release
Publish Date

Subcontractor Agrees to Pay the United States $500k+ in Damages After Failing to Pay Prevailing Wages on VA Construction Projects PHILADELPHIA – Acting United States Attorney Jennifer Arbittier Williams announced that S.A. Taylor, LLC (“S.A. Taylor”) has agreed to settle claims under the False,,,

Postal Employee Pleads Guilty to Stealing Medication Intended for Veterans

Postal Employee Pleads Guilty to Stealing Medication Intended for Veterans
Article Type
Investigative Press Release
Publish Date

Postal Employee Pleads Guilty to Stealing Medication Intended for Veterans ABINGDON, Va. – A former employee of the United States Postal Service pleaded guilty last week in United States District Court in Abingdon to stealing mail containing medication that was intended for United States Veterans,,,

Handling Administrative Errors at the Chicago VA Regional Benefits Office in Illinois

2021
20-00102-73
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review based on a confidential allegation received in March 2019 that employees at the Chicago, Illinois, VA regional benefits office were not following the Veterans Benefits Administration’s (VBA) procedures for correcting administrative...

Inadequate Oversight of the Medical/Surgical Prime Vendor Program’s Distribution Fee Invoicing

2021
19-06147-50
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed VA’s oversight of the Medical/Surgical Prime Vendor-Next Generation (MSPV-NG) Program, under which prime vendors maintain inventories of medical and surgical supplies and restock medical facilities when needed. Specifically, the OIG examined whether...

Colonoscope Reprocessing at Multispecialty Community-Based Outpatient Clinics

2021
20-01387-89
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a national review to evaluate specific elements of colonoscope reprocessing at 10 multispecialty community-based outpatient clinics (CBOCs). The OIG reviewed training oversight and documentation, colonoscope reprocessing, and environmental...

Comprehensive Healthcare Inspection of Veterans Integrated Service Network 7: VA Southeast Network in Duluth, Georgia

2021
20-00130-86
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the leadership performance and oversight by Veterans Integrated Service Network (VISN) 7: VA Southeast Network in Duluth, Georgia, covering leadership and organizational risks...

VBA Did Not Consistently Comply with Skills Certification Mandates for Compensation and Pension Claims Processors

2021
20-00421-63
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This review examined how effectively Veterans Benefits Administration (VBA) managers fulfilled the plan VA was required to submit to Congress for a skills certification program for claims processors. The program includes a required test to ensure staff have the skills, knowledge, and abilities...

The Office of Community Care’s Oversight of Non-VA Healthcare Claims Processed by Its Contractor

2021
19-06902-23
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

In 2019, a confidential complainant alleged that employees of the contractor Signature Performance incorrectly processed claims for non VA care. The VA Office of Inspector General (OIG) conducted this audit to determine whether contractor employees accurately processed these claims.

Former VA Hospice Nurse Sentenced for Diverting and Tampering with Morphine Meant for Dying Veterans

Former VA Hospice Nurse Sentenced for Diverting and Tampering with Morphine Meant for Dying Veterans
Article Type
Investigative Press Release
Publish Date

Former VA Hospice Nurse Sentenced for Diverting and Tampering with Morphine Meant for Dying Veterans BOSTON – A Tewksbury woman was sentenced today for diverting morphine while she was employed as a nurse in the hospice unit at the Veterans Affairs (VA) Medical Center campus in Bedford. Kathleen,,,

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