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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

VBA Overpaid Veterans Due to Delays in Reducing Compensation Benefits

2021
20-03229-155
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Veterans Benefits Administration (VBA) oversees the disability compensation program, providing veterans with monthly payments because of disabilities that occurred during or were aggravated by their military service. VBA’s Office of Field Operations is responsible for ensuring these benefits are...

Training Deficiencies with VA’s New Electronic Health Record System at the Mann-Grandstaff VA Medical Center in Spokane, Washington

2021
20-01930-183
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted an inspection to assess training for VA’s transition to a new electronic health record (EHR) at the Mann-Grandstaff VA Medical Center (facility) in Spokane, Washington. The OIG identified deficiencies related to training content and delivery; the VA Office of Electronic Health...

Inadequate Financial Controls and Payments Related to VA-Affiliated Nonprofit Corporations

2021
20-03704-165
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG examined whether VA medical centers have adequate controls for, and provide sufficient oversight of, payments to affiliated nonprofit corporations. Under Intergovernmental Personnel Act agreements, VA reimburses nonprofit corporations for all or part of the salaries and associated costs for...

Deficiencies in the Completion of Community Care Consults and Leaders’ Oversight at the New Mexico VA Health Care System in Albuquerque

2021
20-00716-177
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate allegations that Community Care consults were completed in June 2018 without scanning and attaching available clinical results to patients’ Veterans Health Administration (VHA) electronic health records (EHR). By...

Comprehensive Healthcare Inspection of Facilities' COVID-19 Pandemic Readiness and Response in Veterans Integrated Service Network 19

2021
21-01699-175
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report provides a focused evaluation of Veterans Integrated Service Network (VISN) 19 facilities’ COVID-19 pandemic readiness and response. This evaluation focused on emergency preparedness; supplies, equipment...

Unreliable Information Technology Infrastructure Cost Estimates for the Electronic Health Record Modernization Program

2021
20-03185-151
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Electronic Health Record Modernization program manages VA’s transition to a new electronic health record system interoperable with the Department of Defense’s system, allowing care providers to access more comprehensive medical histories for the nine million-plus veterans enrolled in VA health...

Alleged Unauthorized Control over a VA Beneficiary’s Funds

2021
20-02071-167
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review to assess the merits of an allegation made to its hotline regarding misuse of a veteran’s funds. The daughter of a now-deceased veteran for whom no VA fiduciary was appointed alleged that staff of a state veterans home in California...

Niece Of Veteran Pleads Guilty To Stealing Va Benefits Intended For Her Uncle

Niece Of Veteran Pleads Guilty To Stealing Va Benefits Intended For Her Uncle
Article Type
Investigative Press Release
Publish Date

Niece Of Veteran Pleads Guilty To Stealing Va Benefits Intended For Her Uncle Montgomery, Ala. – On Wednesday, June 30, 2021, Mende Leone, also known as Shirl Lee Cook, 37, pleaded guilty to misappropriation of a federal benefit by a fiduciary, announced Acting United States Attorney Sandra J,,,

Comprehensive Healthcare Inspection of Veterans Integrated Service Network 10: VA Healthcare System Serving Ohio, Indiana and Michigan in Cincinnati

2021
20-01265-172
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the leadership performance and oversight by Veterans Integrated Service Network (VISN) 10: VA Healthcare System Serving Ohio, Indiana and Michigan in Cincinnati, covering...

Failure of a Primary Care Provider to Complete Electronic Health Record Documentation and Inadequate Oversight at the Charlie Norwood VA Medical Center in Augusta, Georgia

2021
20-00354-178
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate a primary care provider’s completion of electronic health record (EHR) documentation within the facility’s required time frame and accumulation of over 4,000 view alerts (EHR notifications) that may have resulted...

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