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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Facility Leaders’ Response to Inappropriate Mental Health Provider-Patient Relationships at the VA Illiana Health Care System in Danville, Illinois

2022
19-08364-140
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate leaders’ response to the knowledge of inappropriate provider-patient relationships (inappropriate relationships) in the Mental Health Service Line at the VA Illiana Health Care System (facility) in Danville...

Deficiencies in a Behavioral Health Provider’s Documentation and Assessments, and Oversight of Nurse Practitioners at the VA Pittsburgh Healthcare System in Pennsylvania

2022
21-01712-144
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate OIG identified concerns related to the assessment and documentation practices of a behavioral health certified registered nurse practitioner (BHNP) and leaders’ completion of BHNPs’ ongoing professional practice...

Texas Pharmacist Pleads Guilty to Health Care Fraud Conspiracy

Texas Pharmacist Pleads Guilty to Health Care Fraud Conspiracy
Article Type
Investigative Press Release
Publish Date

Texas Pharmacist Pleads Guilty to Health Care Fraud Conspiracy Gulfport, Miss. – A Liberty, Texas woman pleaded guilty today to conspiracy to commit health care fraud, announced U.S. Attorney Darren J. LaMarca, Special Agent in Charge Jermicha Fomby with the Federal Bureau of Investigation (FBI),,,

Atlanta VA Health Care System’s Unopened Mail Backlog with Patient Health Information and Community Care Provider Claims

2022
21-03916-103
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In September 2021, the Atlanta Journal Constitution reported on large quantities of unopened mail being stored in the warehouse basement of the VA medical facility in Atlanta. The OIG conducted a review that found the Atlanta VA Health Care System (HCS) had formed a task force to open, sort, and...

The Electronic Health Record Modernization Program Did Not Fully Meet the Standards for a High Quality, Reliable Schedule

2022
21-02889-134
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA is replacing its aging electronic health record system with a new one intended to be interoperable with the Defense Department to give healthcare providers a continuous and comprehensive medical history for veterans. The Electronic Health Record Modernization (EHRM) program is expected to take...

Additional Actions Can Help Prevent Benefit Payments Being Sent to Deceased Veterans

2022
21-00836-124
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Veterans Benefits Administration (VBA) provides a variety of benefits to eligible veterans, including monthly disability compensation or pension payments. VBA primarily relies on death notifications from the Social Security Administration (SSA) in an automated process called the death match to...

Comprehensive Healthcare Inspection of the Syracuse VA Medical Center in New York

2022
21-00294-128
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Syracuse VA Medical Center and multiple outpatient clinics in New York. The inspection covered key...

Quality of Care Concerns and Leaders’ Responses at the Amarillo VA Health Care System in Texas

2022
21-02491-129
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to assess allegations related to a primary care provider’s delivery of hypertension treatment and post-stroke care, nursing staff communication and documentation, and facility telephone communication processes at the Amarillo...

New Orleans Man Sentenced to Twenty-Eight Months of Imprisonment for Health Care Fraud Scheme

New Orleans Man Sentenced to Twenty-Eight Months of Imprisonment for Health Care Fraud Scheme
Article Type
Investigative Press Release
Publish Date

New Orleans Man Sentenced to Twenty-Eight Months of Imprisonment for Health Care Fraud Scheme NEW ORLEANS - The U.S. Attorney for the Eastern District of Louisiana, Duane A. Evans announced that JOSEPH CAMPO (“CAMPO”) was sentenced on April 14, 2022 to 28 months of imprisonment, and a mandatory,,,

Comprehensive Healthcare Inspection of Facilities’ COVID-19 Pandemic Readiness and Response in Veterans Integrated Service Networks 2, 5, and 6

2022
21-03917-123
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report provides a focused evaluation of Veterans Integrated Service Networks (VISNs) 2, 5, and 6 facilities’ COVID-19 pandemic readiness and response. This evaluation focused on emergency preparedness; supplies...

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