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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection of the VA Connecticut Healthcare System in West Haven

2021
21-00266-281
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Connecticut Healthcare System. The inspection covered key clinical and administrative processes...

VA’s Management of Land Use under the West Los Angeles Leasing Act of 2016: Five-Year Report

2021
20-03407-253
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA built the West Los Angeles VA Medical Center and other facilities on land donated more than 100 years ago to provide housing for veterans with disabilities. While the West Los Angeles Leasing Act of 2016 allows non-VA entities to use the land, all real property leases and land-use agreements must...

A Summary of Preaward Reviews of VA Federal Supply Schedule Pharmaceutical Proposals Issued in Fiscal Year 2020

2021
21-00041-250
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG reviews proposals submitted to VA for Federal Supply Schedule pharmaceutical contracts valued annually at $5 million or greater. These preaward reviews help VA contract specialists negotiate fair and reasonable prices for the government and taxpayers.Individual preaward reviews are not...

Failure to Mitigate Risk of and Manage a COVID-19 Outbreak at a Community Living Center at VA Illiana Health Care System in Danville, Illinois

2021
21-00553-285
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

The VA Office of Inspector General (OIG) conducted an inspection at the VA Illiana Health Care System in Danville, Illinois, to determine the validity of allegations, specific to COVID-19 and the Community Living Center (CLC), of failure to observe infection control practices, failure to minimize...

OIG Determination of Veterans Health Administration’s Occupational Staffing Shortages Fiscal Year 2021

2021
21-01357-271
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

Pursuant to the VA Choice and Quality Employment Act of 2017, the OIG conducted a review to identify clinical and non-clinical occupations experiencing staffing shortages within Veterans Health Administration (VHA). This is the eighth iteration of the staffing report and the fourth evaluating...

Contracting Officer Warranting Program Meets Federal Requirements but Could Be Strengthened

2021
20-01910-244
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA has one of the largest acquisition functions in the federal government; its contracting officers obligated approximately $36.9 billion in fiscal year 2020 alone. A warrant gives federal contracting officers the authority to obligate taxpayer dollars. VA’s contracting officers help serve our...

Care Concerns and the Impact of COVID-19 on a Patient at the Fayetteville VA Coastal Health Care System in North Carolina

2021
21-01304-275
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Fayetteville VA Coastal Health Care System in North Carolina to assess concerns related to the quality, coordination, and timeliness of care, and the impact of COVID-19 on a patient with unintentional weight loss who...

Clinically Appropriate Anemia Care and Timing of a Colonoscopy Procedure for a Patient at the VA Caribbean Healthcare System in San Juan, Puerto Rico

2021
21-01334-269
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the facility to assess concerns about the diagnosis and treatment of anemia and coordination of a colonoscopy for a patient who subsequently died.The patient had iron-deficiency anemia. The OIG found the primary care...

Comprehensive Healthcare Inspection of the VA Boston Healthcare System in Massachusetts

2021
21-00261-266
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Boston Healthcare System and multiple outpatient clinics in Massachusetts. The inspection covers...

Comprehensive Healthcare Inspection of the North Florida/South Georgia Veterans Health System in Gainesville, Florida

2021
21-00269-268
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the North Florida/South Georgia Veterans Health System, which includes the Malcom Randall VA Medical...

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