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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Failure to Communicate and Coordinate Care for a Community Living Center Resident at the VA Greater Los Angeles Health Care System in California

2022
21-03595-219
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed allegations at the VA Greater Los Angeles Health Care System in California (facility) that community living center (CLC) nursing staff failed to (i) assess a resident who was complaining of pain; (ii) properly document assessments, reassessments...

Rhode Island Woman Admits to Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions

Rhode Island Woman Admits to Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions
Article Type
Investigative Press Release
Publish Date

Rhode Island Woman Admits to Falsifying Military Service; False Use of Military Medals; Identity Theft; and Fraudulently Collecting More Than $250,000 In Veteran Benefits and Charitable Contributions PROVIDENCE – A Rhode Island woman today admitted to a federal judge that she falsely claimed to be a,,,

The Compensation Service Could Better Use Special-Focused Reviews to Improve Claims Processing

2022
21-01361-192
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

Given the importance of accurately and consistently deciding veterans’ claims for disability benefits, the Veterans Benefits Administration (VBA) includes in its quality assurance efforts special-focused reviews that target specific topic areas, such as military sexual trauma. The Office of...

Veterans Affairs Medical Center Employee Charged with Possession of Child Pornography

Veterans Affairs Medical Center Employee Charged with Possession of Child Pornography
Article Type
Investigative Press Release
Publish Date

Veterans Affairs Medical Center Employee Charged with Possession of Child Pornography BOSTON – A Royalston man was arrested yesterday on child pornography charges. Kevin Divoll, 51, was charged with one count of possession of child pornography. Following an initial appearance yesterday in federal,,,

Deficiencies in Life-Sustaining Treatment Processes at the Michael E. DeBakey VA Medical Center in Houston, Texas

2022
21-02903-214
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed an allegation at the Michael E. DeBakey VA Medical Center (facility) that community living center (CLC) staff delayed life-sustaining treatment for a patient (Patient A) who experienced cardiac arrest and died. The OIG also reviewed an allegation...

Digital Divide Consults and Devices for VA Video Connect Appointments

2022
21-02668-182
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In August 2020, the Veterans Health Administration’s (VHA) Office of Connected Care introduced a “digital divide” consult process where patients can receive a video-capable device (iPad) after obtaining a referral and a socioeconomic assessment. The VA Office of Inspector General (OIG) reviewed the...

The Fugitive Felon Benefits Adjustment Process Needs Better Monitoring

2022
21-02401-190
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this review to determine whether the Veterans Benefits Administration (VBA) accurately adjusted compensation and pension benefit payments for fugitive felons as mandated by law. If VBA does not adjust payments, veterans who are fugitive felons will...

VA Needs to Improve Governance of Identity, Credential, and Access Management Processes

2022
22-00210-191
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

Identity, credential, and access management (ICAM) is a set of tools, policies, and systems used to ensure the right individual has access to the right resource, at the right time, for the right reason in support of federal business objectives. In February 2021, the VA Office of Inspector General...

Alleged Unauthorized Access of a VA Senior Executive’s Email Not Substantiated

2022
20-01460-202
Investigation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG investigated an allegation that an attorney at the Board of Veterans’ Appeals (BVA) may have accessed a BVA senior executive’s government email account without permission, including email concerning a personnel matter involving the attorney. The complaint further alleged that the attorney...

Utica Woman Indicted for Theft and Misappropriation of Funds as a Fiduciary

Utica Woman Indicted for Theft and Misappropriation of Funds as a Fiduciary
Article Type
Investigative Press Release
Publish Date

Utica Woman Indicted for Theft and Misappropriation of Funds as a Fiduciary SYRACUSE, NEW YORK – Trina Gigliotti, age 54, of Utica, New York, was indicted earlier this month for misappropriating the funds of the legally incompetent spouse of a deceased veteran, as well as stealing from the U.S,,,

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