United States
The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.
The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official
Mental Health Inspection of the VA Salem Healthcare System in Virginia
The OIG’s Mental Health Inspection Program (MHIP) evaluates Veterans Health Administration’s (VHA’s) continuum of mental healthcare services. This inspection focused on care delivered on the inpatient mental health unit at the VA Salem Healthcare System in Virginia. The inpatient unit had some...
Federal Information Security Modernization Act Audit for Fiscal Year 2024
Agency program officials, chief information officers, and inspectors general must annually review information security programs and report to the Department of Homeland Security and Congress on agency compliance with the Federal Information Security Modernization Act (FISMA). The OIG contracted with...
Healthcare Facility Inspection of the Hershel "Woody" Williams VA Medical Center in Huntington, West Virginia
This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the Hershel “Woody” Williams VA Medical Center in Huntington, West Virginia. This evaluation focused on five key content domains: • Culture •...
New York Man Pleads Guilty to $70 Million Kickback Scheme
Veterans Affairs Contractor Agrees to Pay $4.3 Million to Resolve Claims of Overbilling for Products
CEO of Health Care Software Company Convicted of $1B Fraud Conspiracy
Former spouse of deceased U.S. Army veteran sentenced to prison for improperly claiming surviving spouse benefits
California Man Sentenced to 12 Months and One Day for Federal Cares Act Fraud
Healthcare Facility Inspection of the VA Atlanta Healthcare System in Decatur, Georgia
This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Atlanta Healthcare System in Decatur, Georgia. This evaluation focused on five key content domains: • Culture • Environment of care •...