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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

Major Management and Performance Challenges Facing the DHS

2020
OIG-20-02
Top Management Challenges
Department of Homeland Security OIG
Department of Homeland Security

Based on our recent and prior audits, inspections, special reviews, and investigations, we consider the most serious management and performance challenges currently facing DHS to be: (1) Managing Programs and Operations Effectively and Efficiently during times of Changes in Leadership, Vacancies...

Limitations of CBP OFO's Screening Device Used to Identify Fentanyl and Other Narcotics

2019
OIG-19-67
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Customs and Border Protection’s (CBP) Office of Field Operations (OFO) has spent nearly $25.6 million on 279 small scale chemical screening devices that do not identify fentanyl and other illicit narcotics at lower purity levels (10 percent or less). We also found CBP OFO does not have adequate...

Whistleblower Retaliation Report of Investigation Regarding Alleged Reprisal Against a USCG Lieutenant Commander and Lieutenant

2019
W17-USCG-WPU-08828
Investigation
Department of Homeland Security OIG
Department of Homeland Security

DHS OIG conducted this investigation in response to complaints made by Lieutenant Commander [Redacted] (“Complainant 1”), and Lieutenant [Redacted] (“Complainant 2”) of the United States Coast Guard (USCG) alleging that Lieutenant Commander (Responsible Management Official 1 [Redacted] (“RMO 1”) and...

FEMA Did Not Sufficiently Safeguard Use of Transportation Assistance Funds

2019
OIG-19-66
Audit
Department of Homeland Security OIG
Department of Homeland Security

FEMA did not take sufficient actions to prevent fraud, waste, and abuse of transportation assistance funds for vehicles considered damaged or destroyed by Hurricanes Harvey, Irma, and Maria in FY 2017. These weakness occurred because FEMA does not require that agencies collect and retain...

FEMA Should Disallow $1.1 Million in Grant Funds Awarded to Richland County, North Dakota

2019
OIG-19-63
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

Richland County did not always properly account for and expend Federal funds according to Federal regulations and FEMA guidelines. FEMA did not hold North Dakota accountable for fulfilling its grant management responsibilities, and North Dakota did not adequately manage the FEMA grant by monitoring...

DHS Needs to Improve Cybersecurity Workforce Planning

2019
OIG-19-62
Audit
Department of Homeland Security OIG
Department of Homeland Security

DHS has not fully met requirements of the Act to assess its cybersecurity workforce and develop a strategy to address workforce gaps. The Department has not submitted annual workforce assessments to Congress by the statutorily defined due dates for the past four years. DHS did not include all...

FEMA Did Not Properly Review the Port Authority of New York and New Jersey's Request for $306 Million in Public Assistance Funds

2019
OIG-19-61
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

The Federal Emergency Management Agency (FEMA) did not properly review the requests for Public Assistance grant funds for damages to the Holland Tunnel. FEMA did not follow Federal regulations nor its own guidelines for reviewing cost estimates and documenting its determinations. FEMA Region II...

Evaluation of DHS' Information Security Program for Fiscal Year 2018

2019
OIG-19-60
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

DHS’ information security program was effective for fiscal year 2018 because the Department earned the targeted maturity rating, “Managed and Measurable” (Level 4) in four of five functions, as compared to last year’s lower overall rating, “Consistently Implemented” (Level 3). We attributed DHS’...

S&T Is Not Effectively Coordinating Research and Development Efforts across DHS

2019
OIG-19-59
Audit
Department of Homeland Security OIG
Department of Homeland Security

S&T did not fully comply with requirements of the Homeland Security Act of 2002, as amended, by not effectively coordinating and integrating department-wide R&D activities. In August 2015, S&T established IPTs as the central mechanism to identify, track, and coordinate department-wide priority R&D...

FEMA's Longstanding IT Deficiencies Hindered 2017 Response and Recovery Operations

2019
OIG-19-58
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

FEMA has not implemented federally mandated IT management practices essential for effective oversight of its IT environment. Specifically, FEMA has not established an IT strategic plan, architecture, or governance framework to facilitate day-to-day management of its aging IT systems and equipment...

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