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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

FAMS' Contribution to International Flight Security is Questionable

2019
OIG-19-17
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

As a follow-up to our 2017 report on TSA’s Federal Air Marshal Service’s (FAMS) domestic flight operations, we conducted this audit to determine the extent to which FAMS can interdict an improvised explosive device during flight. We identified vulnerabilities with FAMS’ contribution to international...

DHS Needs to Improve the Process for Identifying Acquisition Planning Capability Needs

2019
OIG-19-19
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that the Department of Homeland Security has established a process that provides guidance to identify required capabilities, gaps, and opportunities, which are found in capability needs documents. The Department also has controls in place to prevent components from circumventing this...

DHS' and TSA's Compliance with Public Law 114-278, Transportation Security Card Program Assessment

2019
OIG-19-16
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that although DHS commissioned its comprehensive program assessment, it did so more than one year later than the timeline mandated in the public law. The public law also required TSA to take six actions to improve the process for vetting individuals with access to secure areas of...

The Federal Protective Service Has Not Managed Overtime Effectively

2019
OIG-19-15
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

National Protection and Programs Directorate (NPPD) Chief of Staff requested a review to determine whether Federal Protective Service (FPS) inspectors’ positions were classified correctly for purposes of earning overtime under the Fair Labor Standards Act. Although properly classified as non-exempt...

Oversight Review of the Department of Homeland Security Immigration and Customs Enforcement, Office of Professional Responsibility, Investigations Division

2019
OIG-19-14
Review
Department of Homeland Security OIG
Department of Homeland Security

In most instances, Immigration and Customs Enforcement (ICE), Office of Professional Responsibility, Investigative offices accurately maintained equipment records and complied with vehicle and availability pay requirements. Offices were also accurate in accounting for all firearms. Investigative...

ICE Does Not Fully Use Contracting Tools to Hold Detention Facility Contractors Accountable for Failing to Meet Performance Standards

2019
OIG-19-18
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

U.S. Immigration and Customs Enforcement (ICE) contracts with 106 detention facilities to detain removable aliens. In FY 2017, these 106 facilities held an average daily population of more than 25,000 detainees. Since the beginning of FY 2016, ICE has paid more than $3 billion to the contractors...

Management Alert - CBP Needs to Address Serious Performance Issues on the Accenture Hiring Contract

2019
OIG-19-13
Audit
Department of Homeland Security OIG
Department of Homeland Security

We issued this alert because, during our audit, we identified serious performance issues with U.S. Customs and Border Protection's (CBP) contract with Accenture. Accenture has yet to demonstrate the efficient, innovative, and expertly run hiring process described in its initial Performance Work...

FEMA Should Recover $3,061,819 in Grant Funds Awarded to Jackson County, Florida

2019
OIG-19-12
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

The County received about $28.1 million in Public Assistance grant awards from Florida — a FEMA grantee — for damages from severe storms, tornadoes, straight-line winds, and flooding in April and May 2014. Jackson County was the first subgrantee in Florida to be approved for a grant award obligation...

CBP Did Not Maximize its Revenue Collection Efforts for Delinquent Debt Owed from Importers

2019
OIG-19-11
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that U.S. Customs and Border Protection (CBP) failed to ensure the timely collection, write-off, and processing of delinquent debt from importers during fiscal years 2014–16. Instead, CBP settled for collecting funds from importer surety bonds, which yielded less than 1 percent of the...

CBP's Searches of Electronic Devices at Ports of Entry

2019
OIG-19-10
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Trade Facilitation and Trade Enforcement Act of 2015 (TFTEA) requires U.S. Customs and Border Protection (CBP) to establish standard operating procedures (SOP) for searching, reviewing, retaining, and sharing information in communication, electronic, or digital devices at U.S. ports of entry. We...

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