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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

Capping Report: Observations of Unannounced Inspections of ICE Facilities in 2019

2020
OIG-20-45
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

We found violations of U.S. Immigration and Customs Enforcement (ICE) detention standards undermining the protection of detainees’ rights and the provision of a safe and healthy environment. Although the conditions varied among the facilities and not every problem was present at each, our...

DHS Has Limited Capabilities to Counter Illicit Unmanned Aircraft Systems

2020
OIG-20-43
Audit
Department of Homeland Security OIG
Department of Homeland Security

DHS’ capability to counter illicit Unmanned Aircraft Systems (UAS) activity remains limited. The Office of Strategy, Policy, and Plans did not execute a uniform department-wide approach, which prevented components authorized to conduct counter-UAS operations from expanding their capabilities. This...

Early Experiences with COVID-19 at ICE Detention Facilities

2020
OIG-20-42
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security
Pandemic

We surveyed U.S. Immigration and Customs Enforcement (ICE) detention facilities from April 8-20, 2020 regarding their experiences and challenges managing COVID-19 among detainees in their custody and among their staff. The facilities that responded to our survey described various actions they have...

Inadequate Management and Oversight Jeopardized $187.3 Million in FEMA Grant Funds Expended by Joplin Schools, Missouri

2020
OIG-20-41
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

The Federal Emergency Management Agency (FEMA) Missouri, and Joplin Schools did not properly manage and oversee this disaster award. Specifically, FEMA and Missouri did not provide proper grant management and oversight of Joplin’s subgrant activities. Joplin Schools disregarded Missouri’s authority...

DHS Has Made Progress in Meeting SAVE Act Requirements But Challenges Remain for Fleet Management

2020
OIG-20-40
Audit
Department of Homeland Security OIG
Department of Homeland Security

Two years since enactment, DHS and its components have mostly complied with SAVE Act requirements. The SAVE Act requires the Office of the Chief Readiness Support Officer (OCRSO), as delegated by DHS, to collect and review components’ vehicle use data, including their analyses of the data and plans...

Capacity Audit of FEMA Grant Funds Awarded to the USVI Water and Power Authority

2020
OIG-20-39
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

KPMG found FEMA did not always ensure that the Virgin Islands Emergency Management Agency (VITEMA), and Virgin Islands Water and Power Authority (VIWAPA) established and implemented policies, procedures, and practices to account for and expend PA disaster grant funds in accordance with Federal...

Capping Report: CBP Struggled to Provide Adequate Detention Conditions During 2019 Migrant Surge

2020
OIG-20-38
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

During 2019, there was a surge in Southwest Border crossings between ports of entry, resulting in 851,508 Border Patrol apprehensions and contributing to what senior U.S. Customs and Border Protection (CBP) officials described as an “unprecedented border security and humanitarian crisis.” Our...

DHS Can Enhance Efforts to Protect Commercial Facilities from Terrorism and Physical Threats

2020
OIG-20-37
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

The Cybersecurity and Infrastructure Security Agency (CISA) does not effectively coordinate and share best practices to enhance security across the commercial facilities sector. Specifically, CISA does not coordinate within DHS on security assessments to prevent potential overlap, does not always...

The U.S. Coast Guard Academy Must Take Additional Steps to Better Address Allegations of Race-Based Harassment and Prevent Such Harassment on Campus

2020
OIG-20-36
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

We identified 16 allegations of race-based harassment involving cadets between 2013 and 2018 that the Coast Guard Academy (the Academy) was aware of and had sufficient information to investigate and address through internal hate and harassment procedures. The OIG identified issues in how the Academy...

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