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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

Progress and Challenges in Modernizing DHS' IT Systems and Infrastructure

2020
OIG-20-61
Audit
Department of Homeland Security OIG
Department of Homeland Security

The DHS Chief Information Officer (CIO) and most component CIOs had conducted strategic planning efforts to help prioritize legacy Information Technology (IT) systems and infrastructure to better accomplish mission goals. However, due to a lack of standard guidance and funding, not all components...

FEMA Has Paid Billions in Improper Payments for SBA Dependent Other Needs Assistance since 2003

2020
OIG-20-60
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Federal Emergency Management Agency’s (FEMA) Individuals and Households Program (IHP) has no assurance of applicants’ eligibility for Small Business Administration (SBA) Dependent Other Needs Assistance (ONA) payments. According to OMB Circular A-123, Appendix C, when documentation or...

HSI Effectively Contributes to the FBI’s Joint Terrorism Task Force, But Partnering Agreements Could Be Improved (REDACTED)

2020
OIG-20-59
Audit
Department of Homeland Security OIG
Department of Homeland Security

ICE’s Homeland Security Investigations (HSI) is effectively contributing to the Federal Bureau of Investigation’s (FBI) Joint Terrorism Task Force (JTTF) counterterrorism efforts by leveraging its authorities, experience, skills, and staffing. However, existing agreements and guidance on HSI’s...

FEMA's Public Assistance Grant to PREPA and PREPA's Contracts with Whitefish and Cobra Did Not Fully Comply with Federal Laws and Program Guidelines

2020
OIG-20-57
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Puerto Rico Electric Power Authority (PREPA) complied with Federal procurement requirements for its noncompetitive procurement of the Whitefish contract. However, the contract costs may not have complied with Federal cost principles that costs must be reasonable to be eligible for Federal awards...

DHS' Process for Responding to FOIA and Congressional Requests

2020
OIG-20-56
Review
Department of Homeland Security OIG
Department of Homeland Security

DHS generally met deadlines for responding to simple Freedom of Information Act (FOIA) requests, it did not do so for most complex requests. A significant increase in requests received, coupled with resource constraints, limited DHS’ ability to meet production timelines under FOIA, creating a...

CBP Needs a Comprehensive Process for Conducting Covert Testing and Resolving Vulnerabilities (REDACTED)

2020
OIG-20-55
Audit
Department of Homeland Security OIG
Department of Homeland Security

o U.S. Customs and Border Protection (CBP) does not comprehensively plan and conduct its covert testing, use test results to address vulnerability, or widely share lessons learned. CBP’s two covert testing groups do not use risk assessments or intelligence to plan and conduct covert tests at ports...

Special Report - ICE Should Document Its Process for Adjudicating Disciplinary Matters Involving Senior Executive Service Employees

2020
OIG-20-54
Review
Department of Homeland Security OIG
Department of Homeland Security

U.S. Immigrations and Customs Enforcement (ICE) does not follow its written policy when conducting disciplinary reviews of Senior Executive Employees (SES) employees, which risks creating an appearance that SES employees receive more favorable treatment than non-SES employees. We reviewed the...

Early Warning Audit of FEMA Public Assistance Grants in Monroe County, Florida

2020
OIG-19-51
Audit
Department of Homeland Security OIG
Department of Homeland Security

We contracted this audit with Cotton & Company LLP, which found that FEMA did not ensure Monroe County, Florida (the County) established and implemented policies, procedures, and practices to ensure it accounted for and expended Public Assistance program grant funds awarded to disaster areas in...

Early Warning Audit of FEMA Public Assistance Grants to Polk County School Board, Florida

2020
OIG-20-50
Audit
Department of Homeland Security OIG
Department of Homeland Security

We contracted this audit with Cotton & Company LLP, which found that FEMA did not ensure the Florida Department of Emergency Management (FDEM) monitored the Polk County School Board (PCSB) to ensure it established and implemented policies, procedures, and practices to account for and expend PA grant...

Early Warning Audit of FEMA Public Assistance Grants to Lee County, Florida

2020
OIG-20-48
Audit
Department of Homeland Security OIG
Department of Homeland Security

We contracted this audit with Cotton & Company LLP, which found that FEMA did not ensure Lee County, Florida (the County) established and implemented policies, procedures, and practices to ensure it accounted for and expended PA program grant funds awarded to disaster areas in accordance with...

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