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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

Results of Unannounced Inspections of CBP Holding Facilities in the Yuma and Tucson Areas

2023
OIG-23-29
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

In July 2022, we conducted unannounced inspections of U.S. Customs and Border Protection (CBP) facilities in the Yuma and Tucson areas of Arizona, specifically five U.S. Border Patrol facilities and two Office of Field Operations (OFO) ports of entry (POE).

CBP Facilities in Vermont and New York Generally Met TEDS Standards, but Details to the Southwest Border Affected Morale, Recruitment, and Operations.

2023
OIG-23-27
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

In May 2022, we conducted unannounced inspections of seven U.S. Customs and Border Protection (CBP) facilities along the United States–Canada (northern) border, specifically three Border Patrol stations in the Swanton sector, one port of entry in the Office of Field Operations (OFO) Boston Field...

DHS’ Fiscal Year 2022 Compliance with the Payment Integrity Information Act of 2019

2023
OIG-23-25
Audit
Department of Homeland Security OIG
Department of Homeland Security

Although the Department of Homeland Security has made improvements to reduce improper payments (IPs) and unknown payments (UPs), DHS did not comply with the Payment Integrity Information Act of 2019 (PIIA) in fiscal year (FY) 2022. According to Office of Management and Budget (OMB) Circular A123, an...

Results of an Unannounced Inspection of Northwest ICE Processing Center in Tacoma, Washington

2023
OIG-23-26
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

During our unannounced inspection of U.S. Immigration and Customs Enforcement’s (ICE) Northwest ICE Processing Center (Northwest) in Tacoma, Washington, we found that the facility complied with standards for intake and classification; facility conditions, including housing and hygiene; detainee...

Results of Unannounced Inspections of CBP Holding Facilities in the Rio Grande Valley Area

2023
OIG-23-28
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

In May 2022, we conducted unannounced inspections of U.S. Customs and Border Protection (CBP) facilities in the Rio Grande Valley area of Texas, specifically six U.S. Border Patrol facilities and three Office of Field Operations (OFO) ports of entry (POEs).

Results of Unannounced Inspections of CBP Holding Facilities in the Rio Grande Valley Area

2023
OIG-23-28
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

The objective for this unannounced inspection was to determine whether U.S. Customs and Border Protection (CBP) complied with National Standards on Transport, Escort, Detention, and Search (TEDS) and other relevant policies and procedures related to conditions of detention at nine CBP short-term...

Results of an Unannounced Inspection of Northwest ICE Processing Center in Tacoma, Washington

2023
OIG-23-26
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

We conducted an unannounced inspection of Northwest ICE Processing Center (Northwest) to assess ICE field offices’ management of these facilities and compliance with applicable standards. We also conducted a limited review of the facility’s COVID-19 requirements. We found that the facility complied...

DHS' Fiscal Year 2022 Compliance with the Payment Integrity Information Act of 2019

2023
OIG-23-25
Audit
Department of Homeland Security OIG
Department of Homeland Security

The objective was to determine whether the Department of Homeland Security complied with the Payment Integrity Information Act of 2019 (PIIA) in fiscal year 2022. We determined that although DHS made improvements to reduce improper payments (IP) and unknown payments (UP), it did not comply with the...

CBP Facilities in Vermont and New York Generally Met TEDS Standards, but Details to the Southwest Border Affected Morale, Recruitment, and Operations

2023
OIG-23-27
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

The objective for this unannounced inspection was to determine whether U.S. Customs and Border Protection (CBP) complies with National Standards on Transport, Escort, Detention, and Search (TEDS) and other relevant policies and procedures related to length of detention and conditions of detention at...

DHS Has Refined Its Other than Full and Open Competition Reporting Processes

2023
OIG-23-22
Audit
Department of Homeland Security OIG
Department of Homeland Security

Based on our evaluation of 18 sampled OTFOC contracts and 16 sampled noncompetitive grants awarded in FYs 2020 and 2021, we determined that DHS components complied with applicable guidance when awarding contracts and grants. DHS officials supported award decisions with the required planning, market...

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