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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

DHS Needs to Improve Annual Monitoring of Major Acquisition Programs to Ensure They Continue to Meet Department Needs

2023
OIG-23-55
Audit
Department of Homeland Security OIG
Department of Homeland Security

Once a major system is fully deployed, it transitions to the sustainment phase, where Office of Management and Budget Circular No. A-11 provides guidance to Federal agencies to conduct an operational analysis (OA) periodically to ensure systems continue to perform as intended. From fiscal years 2018...

DHS Needs to Update Its Strategy to Better Manage Its Biometric Capability Needs

2023
OIG-23-58
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Department of Homeland Security does not have an up-to-date strategic plan to manage biometric capabilities across the Department. DHS issued a biometrics strategic framework covering 2015–2025 to address biometric capability gaps and advance biometric use across DHS.

ICE Should Improve Controls Over Its Transportation Services Contracts

2023
OIG-23-59
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Immigration and Customs Enforcement (ICE) did not fully comply with Federal and departmental guidance for monitoring and overseeing transportation contracts. Specifically, ICE did not always appoint contracting officer’s representatives (COR) according to policy.

Homeland Advanced Recognition Technology System Compliance with 28 C.F.R. Part 23

2023
OIG-23-53
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Department of Homeland Security does not plan to apply the operating policies of Title 28 of the Code of Federal Regulations (C.F.R.) Part 23, Criminal Intelligence Systems Operating Policies, to the Homeland Advanced Recognition Technology System (HART) because it has determined, and we concur...

ICE Did Not Accurately Measure and Report Its Progress in Disrupting or Dismantling Transnational Criminal Organizations

2023
OIG-23-52
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Immigration and Customs Enforcement (ICE) Homeland Security Investigations (HSI) did not accurately measure and publicly report its progress in disrupting and dismantling transnational criminal organizations (TCO) from fiscal years 2017 through 2022.

Results of Unannounced Inspections of CBP Holding Facilities in the El Paso Area

2023
OIG-23-50
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

In November 2022, we conducted unannounced inspections of U.S. Customs and Border Protection (CBP) facilities, specifically two U.S. Border Patrol facilities in the El Paso sector and one Office of Field Operations (OFO) port of entry (POE) in El Paso, Texas.

FEMA’s Technological Hazards Division Assisted State, Local, and Tribal Governments in Preparing to Respond to Radiological and Chemical Incidents

2023
OIG-23-49
Audit
Department of Homeland Security OIG
Department of Homeland Security

Through the Radiological Emergency Preparedness Program (REPP) and the Chemical Stockpile Emergency Preparedness Program (CSEPP), Federal Emergency Management Agency’s (FEMA) Technological Hazards Division (THD) has taken appropriate actions during fiscal years 2018 through 2021 to assist state...

Results of an Unannounced Inspection of ICE’s Caroline Detention Facility in Bowling Green, Virginia

2023
OIG-23-51
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

During our unannounced inspection of U.S. Immigration and Customs Enforcement’s (ICE) Caroline Detention Facility (Caroline) in Bowling Green, Virginia, we found that Caroline complied with standards for classification, segregation, use of force, recreation, and facility conditions. We also found...

DHS Does Not Have Assurance That All Migrants Can be Located Once Released into the United States (REDACTED)

2023
OIG-23-47
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Department of Homeland Security has limited ability to track migrants’ post-release addresses accurately and effectively. U.S. Border Patrol (USBP) cannot always obtain and does not always record migrant addresses, and U.S. Immigration and Customs Enforcement (ICE) does not always validate...

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