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Abbreviation
HHSOIG
Agencies
Department of Health & Human Services
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The U.S. Department of Health and Human Services (HHS) Office of Inspector General's (OIG) mission is to protect the integrity of HHS programs as well as the health and welfare of program beneficiaries. In doing so, we rely on complaints by HHS employees, contractors, subcontractors, grantees and subgrantees (i.e. whistleblowers) who report fraud, waste, abuse or mismanagement in HHS programs. We also review and investigate reports of whistleblower retaliation. If you would like more information on what kinds of complaints our OIG investigates, please visit our website at https://oig.hhs.gov/fraud/report-fraud/before-you-submit.asp. There you will find a list of things you should know before submitting a complaint to the OIG. If you would like more information on the types of whistleblowers protected by the OIG, please visit our whistleblower protection page at https://oig.hhs.gov/fraud/report-fraud/whistleblower.asp. If you are a whistleblower and wish to report fraud, waste, abuse or mismanagement in HHS programs, or you wish to report whistleblower retaliation, please visit our Hotline at https://oig.hhs.gov/fraud/report-fraud/index.asp.
What Not to Report to the OIG Hotline
  • Issues about Medicare policy, coverage, billing claims or appeals
  • Lost or stolen Medicare card
  • Allegations by HHS employees of discrimination on the basis of race, gender, ethnicity, religion or sexual preference
  • Allegations by employees or applicants concerning prohibited personnel practices; or Hatch Act violations
  • Appeals of administrative decisions made by HHS agencies, grantees or contractors, including Medicare payment decisions and contract or grant awards
  • Appeals of judicial decisions by federal or state courts involving HHS programs
  • Complaints of failure to safeguard medical information, i.e. HIPAA violations
  • Customer service complaints involving HHS employees, grantees or contractors
  • Allegations of identity theft unrelated to HHS programs
  • Disability fraud
  • SNAP/Food Stamp Fraud
  • Self-Disclosures

Some Florida Childcare Centers Did Not Always Comply With State Health and Safety Licensing Requirements 

2016
A-04-14-08033
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Although the Florida Department of Children and Families (State licensing agency) or county conducted the required inspections at the four providers that we reviewed, this onsite monitoring did not ensure that providers that received funds from the Child Care and Development Fund complied with State...

North Carolina Did Not Always Make Correct Medicaid Claim Adjustments 

2016
A-04-14-00100
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

The North Carolina Division of Medical Assistance (State agency) did not always use the correct Federal medical assistance percentages (FMAPs) when processing claim adjustments reported to the Centers for Medicare & Medicaid Services. Of the 9.2 million claims we reviewed, the State agency processed...

California Improperly Claimed Enhanced Federal Reimbursement for Selected Claim Lines for Medicaid Family Planning Drugs and Supplies in Los Angeles and Orange Counties 

2016
A-09-15-02014
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

From October 1, 2011, through September 30, 2012, the California Department of Health Care Services claimed approximately $31,000 in unallowable enhanced Federal reimbursement for Medicaid family planning drugs and supplies in Los Angeles and Orange Counties. Some of this amount represented...

Group Health Incorporated Claimed Unallowable Medicare Pension Costs for Plan Years 2007 and 2008 

2016
A-07-16-00475
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Group Health Incorporated, an Emblem Health Company, claimed unallowable pension costs of $1.2 million for Medicare reimbursement on its Incurred Costs Proposals for plan years 2007 and 2008.

Link2Health Solutions, Inc., Budgeted Costs That Were Not Appropriate and Claimed Some Unallowable Hurricane Sandy Disaster Relief Act Funds 

2016
A-02-14-02013
Disaster Recovery Report
Department of Health & Human Services OIG
Department of Health & Human Services

In September 2013, nearly 1 year after Hurricane Sandy made landfall, the Substance Abuse and Mental Health Services Administration (SAMHSA) awarded $2.1 million in Disaster Relief Act funding to Link2Health Solutions, Inc. (L2HS), for the implementation and operation of the Sandy Helpline, which...

Expenses Incurred by the Rocky Boy Health Board Were Not Always Allowable or Adequately Supported 

2016
A-07-15-04221
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Not all of the salary and benefit expenses that the Rocky Boy Health Board (Rocky Boy), a component of the Chippewa Creek Tribe of the Rocky Boy's Reservation (Tribe), incurred were allowable in accordance with Federal requirements, the Tribe's policies, and Rocky Boy's policies. During Federal...

Missouri Claimed Unallowable Medicaid Payments for Individualized Supported Living Habilitation Services 

2016
A-07-14-03202
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

The Missouri Department of Social Services, Missouri HealthNet Division's (State agency) Medicaid payment rates for individualized supporting living (ISL) habilitation services provided and paid for during State fiscal years 2011 through 2013 were not always in accordance with Federal requirements...

Wisconsin Physicians Service's Payments to Providers for Hospital Outpatient Dental Services in Jurisdiction 5 and Jurisdiction 8 Generally Did Not Comply With Medicare Requirements 

2016
A-06-15-00034
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Wisconsin Physicians Service's (WPS) (located in Madison, Wisconsin) payments to providers in Jurisdiction 5 (Iowa, Kansas, Missouri, and Nebraska) and Jurisdiction 8 (Indiana and Michigan) for hospital outpatient dental services generally did not comply with Medicare requirements. Of the 100 dental...

A Texas Physical Therapist Claimed Unallowable Medicare Part B Reimbursement for Outpatient Therapy Services 

2016
A-06-14-00065
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

A physical therapist in Texas claimed Medicare reimbursement for outpatient physical therapy services that did not meet Medicare reimbursement requirements in calendar years 2012 and 2013. Specifically, of the 100 beneficiary claim days in our random sample, the therapist properly claimed Medicare...

The Medicare Contractors for Jurisdiction E Overpaid Claims for Replaced Cardiac Medical Devices When Hospitals Had Not Reported Manufacturer Credits 

2016
A-09-15-02029
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Payments that the Medicare contractors for Jurisdiction E (which covers California, Hawaii, Nevada, and three Pacific territories) made to hospitals for 191 inpatient and outpatient claims for replaced cardiac medical devices did not comply with Medicare requirements for reporting manufacturer...

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