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Abbreviation
HHSOIG
Agencies
Department of Health & Human Services
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The U.S. Department of Health and Human Services (HHS) Office of Inspector General's (OIG) mission is to protect the integrity of HHS programs as well as the health and welfare of program beneficiaries. In doing so, we rely on complaints by HHS employees, contractors, subcontractors, grantees and subgrantees (i.e. whistleblowers) who report fraud, waste, abuse or mismanagement in HHS programs. We also review and investigate reports of whistleblower retaliation. If you would like more information on what kinds of complaints our OIG investigates, please visit our website at https://oig.hhs.gov/fraud/report-fraud/before-you-submit.asp. There you will find a list of things you should know before submitting a complaint to the OIG. If you would like more information on the types of whistleblowers protected by the OIG, please visit our whistleblower protection page at https://oig.hhs.gov/fraud/report-fraud/whistleblower.asp. If you are a whistleblower and wish to report fraud, waste, abuse or mismanagement in HHS programs, or you wish to report whistleblower retaliation, please visit our Hotline at https://oig.hhs.gov/fraud/report-fraud/index.asp.
What Not to Report to the OIG Hotline
  • Issues about Medicare policy, coverage, billing claims or appeals
  • Lost or stolen Medicare card
  • Allegations by HHS employees of discrimination on the basis of race, gender, ethnicity, religion or sexual preference
  • Allegations by employees or applicants concerning prohibited personnel practices; or Hatch Act violations
  • Appeals of administrative decisions made by HHS agencies, grantees or contractors, including Medicare payment decisions and contract or grant awards
  • Appeals of judicial decisions by federal or state courts involving HHS programs
  • Complaints of failure to safeguard medical information, i.e. HIPAA violations
  • Customer service complaints involving HHS employees, grantees or contractors
  • Allegations of identity theft unrelated to HHS programs
  • Disability fraud
  • SNAP/Food Stamp Fraud
  • Self-Disclosures

A Michigan Chiropractor Received Unallowable Medicare Payments for Chiropractic Services 

2016
A-07-14-01148
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

A chiropractic clinic based in Michigan (Michigan Chiropractor) did not comply with Medicare billing requirements for 100 chiropractic service line items that we sampled. Specifically, the medical records did not support the medical necessity for 92 of the 100 sampled chiropractic services. On the...

Texas Did Not Always Calculate Physician Supplemental Payments Made to the University of Texas Health Institutions in Accordance With Federal and State Requirements 

2016
A-06-11-00004
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

The Texas Health and Human Services Commission (State agency) did not always calculate supplemental payments made to the University of Texas (UT) health institutions in accordance with Federal and State requirements. Specifically, the supplemental payment calculations included overstated Medicare...

Arizona Made Incorrect Medicaid Electronic Health Record Incentive Payments to Hospitals 

2016
A-09-15-02036
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Although the Arizona Health Care Cost Containment System (State agency) made Medicaid electronic health record (EHR) incentive program payments to eligible hospitals, it did not always make these payments in accordance with Federal and State requirements. Specifically, from October 1, 2011, through...

Conversions of Startup Loans Into Surplus Notes by Consumer Operated and Oriented Plans Were Allowable but Not Always Effective 

2016
A-05-16-00019
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

CMS established loan agreements with Consumer Operated and Oriented Plans (CO-OPs) to provide startup and solvency loan funding. CMS issued a memo to the CO-OPs in July 2015 allowing the CO-OPs to convert startup loans into surplus notes. A surplus note is a bondlike instrument issued to provide...

Medicare Compliance Review of New York-Presbyterian Hospital for 2011 and 2012 

2016
A-02-13-01027
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

New York-Presbyterian Hospital (the Hospital) located in New York, New York, complied with Medicare billing requirements for 162 of the 285 inpatient and outpatient claims we reviewed. However, the Hospital did not fully comply with Medicare billing requirements for the remaining 123 claims for the...

Cornerstone Hospital of Austin Incorrectly Billed Medicare Inpatient Claims with Kwashiorkor 

2016
A-03-15-00009
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

Cornerstone Hospital of Austin (the Hospital), in Austin, Texas, did not comply with Medicare requirements for billing Kwashiorkor on any of the 54 claims that we reviewed. The Hospital used diagnosis code 260 for Kwashiorkor but should have billed for other forms of malnutrition. The 54 inpatient...

Texas Did Not Always Comply With Federal Requirements and Its Cost Allocation Plan When It Claimed Medicaid Administrative Costs 

2016
A-06-15-00038
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

In Federal fiscal year 2014, the Texas Department of Health and Human Services Commission improperly charged Medicaid $55,000 for colocated warehouse costs included in the miscellaneous regional cost pool.

New York Improperly Claimed Federal Medicaid Reimbursement for the Drug Herceptin Over a 3-Year Period 

2016
A-02-15-01013
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

From July 2011 through June 2014, the New York Department of Health (State agency) improperly claimed approximately $300,000 in incorrect Federal Medicaid reimbursement for the drug Herceptin.

First Coast Service Options, Inc., Did Not Claim Some Medicare Supplemental Executive Retirement Plan Costs for Fiscal Years 2006 Through 2009 

2016
A-07-16-00472
Audit
Department of Health & Human Services OIG
Department of Health & Human Services

First Coast Service Options, Inc., a Medicare contractor, did not claim $740,000 of allowable Supplemental Executive Retirement Plan costs for fiscal years 2006 through 2009.

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