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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

New York Resident Sentenced for Amtrak Evoucher Scam and Sexual Activity with a Child

2025
OIG-WS-2025-305
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Andre Wilburn, a resident of New York, was sentenced in U.S. District Court, Eastern District of New York, on November 14, 2024, to two years of imprisonment, five years of probation, and was ordered to pay restitution in the amount of $468,037 for his participation in an Amtrak ticket fraud scheme...

Former Amtrak Passenger Engineer Sentenced for Lying to Agents

2025
OIG-WS-2025-304
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Maurice Driver, a former Amtrak lead service attendant based in Washington, D.C., was sentenced in U.S. District Court, District of Columbia, on November 6, 2024, for making false statements. He was sentenced to time served and a criminal fine of $200. According to court documents, Driver was...

Oversight Hearing: Inspectors General of the Department of Housing and Urban Development, Department of Transportation, and the National Railroad Passenger Corporation

2024
Other
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Thank you for inviting me here today to discuss the Office of Inspector General’s (OIG) oversight of Amtrak (the company) programs and operations. Although the Amtrak OIG is relatively small, I am proud of our extensive oversight record made through our audits, investigations, and other activities...

AMTRAK: Top Management and Performance Challenges for Fiscal Year 2021

2021
OIG-SP-2021-002
Top Management Challenges
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report identifies our views of the top management and performance challenges facing the company. This year, the challenge of responding to the COVID-19 pandemic supersedes and permeates the company’s ability to address all other challenges. We believe the company will need to account for and...

Amtrak OIG Information Report: Key Practices for Rail Police Management

2020
OIG-SP-2020-015
Other
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In July 2020, our office issued a report on Amtrak’s management of its police department. Our objective was to evaluate the extent to which Amtrak employed key practices to ensure the efficiency and effectiveness of its police force. When we initiated our assessment, there were no agreed-upon best...

Correspondence - Preliminary Observations on the New York Penn Station Infrastructure Renewal Program

2017
Other
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two derailments this spring at New York Penn Station (Penn Station) led to significant delays for Amtrak (the company) passengers and rail commuters across the New York City region, raising questions about the aging infrastructure at the nation's busiest train station. In response, the company...

Testimony - Vehicle Fleet Management: Opportunities to Improve Utilization, Leasing Practices, and Fuel Card Oversight

2016
OIG-T-2016-006
Other
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to be here today to discuss our recent work on issues relating to Amtrak’s vehicle fleet management. In the past year, we issued three reports identifying recurring problems with the management and oversight of the vehicle fleet.1 Although the focus of these reports was vehicle fleet...

Employee Suspended For Using Amtrak Trademarked Logo on Personal Company Website

2025
OIG-WS-2025-302
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak engineer based in Raleigh, North Carolina, received a written reprimand and a 40-day suspension without pay on October 7, 2024. Our investigation found that the employee violated company policies by using the company’s trademarked logo and a picture of one of its locomotives on the website...

Employee Resigns After Investigation Finds Misuse of Military Leave

2025
OIG-WS-2025-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak carman journeyman based in Sanford, Florida, resigned from his position on November 22, 2024, prior to the completion of his administrative hearing. Our investigation found that the former employee violated company policies by misusing military leave on 38 different occasions. Our...

Major Programs: Company Established a Management Framework for Long Distance Fleet Replacement Program but Can Improve Risk Management and Clarify Lines of Authority

2025
OIG-A-2025-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective was to assess the company’s management and oversight of this program and to identify any risks to its successful delivery. We found that the company is in the process of identifying car builders for the first phase of the Long Distance Fleet Replacement Program—intended to replace...

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