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Recommendation Details
Text of Recommendation
We recommend that the contracting officer direct the Association to initiate recovery on and return all funds recovered for those FEHBP claims affected by this system error incurred in 2017 and 2021 that are not included in the totals of this finding.
Recommendation Number
2
Recommendation Status
Open
Significant Recommendation
No
Recommendation Questioned Costs
$0
Recommendation Funds for Better Use
$0
Associated Report Details
Submitting OIG
Office of Personnel Management OIG
Linked Report
Audit of Claims Processing and Payment Operations at Blue Cross and Blue Shield of North Carolina for Contract Years 2018 through 2020