| Text of Recommendation | We recommend that OPM direct NFC, through future agreements, to implement policies and procedures for conducting ongoing manual reviews or audits of enrollee billing transactions to identify additional or unknown billing errors, and to assess the potential impact of the errors on enrollees. |
|---|---|
| Recommendation Number | 4 |
| Recommendation Status | Closed |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |