| Text of Recommendation | Implement a plan to increase the frequency of behaviortraining directed at the identification of unwanted spam emails with an emphasis on continual reminders of recognition techniques, appropriate actions, and confidence that self‐reporting poor behavioral actions will lead to a better outcome in the future. |
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| Recommendation Number | 2 |
| Recommendation Status | Open |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
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| Linked Report |