| Text of Recommendation | Establish performance targets aligned with the key objectives of a new loyalty program and establish parameters to actively monitor progress for effective program management. |
|---|---|
| Recommendation Number | 1 |
| Recommendation Status | Open |
| Significant Recommendation | Yes |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Linked Report |