Submitting OIG:
Report Description:
Our objective was to evaluate the USPS Loyalty Program’s performance, customer experience, and management. We reviewed related regulatory filings and business rules, interviewed Postal Service officials, and analyzed user feedback.
Date Issued:
Thursday, September 14, 2023
Agency Reviewed / Investigated:
Submitting OIG-Specific Report Number:
23-072-R23
Location(s):
Agency-Wide
Type of Report:
Audit
Questioned Costs:
$0
Funds for Better Use:
$0
Number of Recommendations:
3
Report updated under NDAA 5274:
No
View Document:
| Attachment | Size |
|---|---|
 23-072-R23.pdf | 2.77 MB |