U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

The U.S. Postal Service manages over 21 million Post Office (PO) Boxes throughout the country, collecting $1.5 billion in revenue in fiscal year (FY) 2023. As part of its Delivering for America plan, the Postal Service is focused on improving PO Box revenue, mainly through price increases. Vacancy...

The U.S. Postal Service recently begun realigning its network by implementing Regional Processing and Distribution Centers (RPDC) to consolidate mail processing operations, reduce costs, and grow package business. To help support this strategy, the Postal Service deployed the Matrix Regional Sorter...

This report presents the results of our audit of Mail Theft Mitigation and Response at the Parkside Station, Rincon Finance Center Station, and Townsend Carrier Annex Station in San Francisco, CA. The stations are in the California 1 District of the Retail and Delivery Operations, Western- Pacific...

The U.S. Postal Service is redesigning its processing network with the goal of creating a best-in-class mail and package processing network as part of its 10-year strategic Delivering for America plan. The Postal Service plans to create a modernized network based around Regional Processing and...

Each year, increased mail volume and operational changes during the U.S. Postal Service’s peak season — Thanksgiving through New Year’s Eve — significantly strain the Postal Service’s processing and distribution network. As noted in prior audit reports, Postal Service management continued to develop...

The Postal Accountability and Enhancement Act of 2006 (PAEA) requires the U.S. Postal Service to produce an Annual Compliance Report (ACR) and provide the report to the Postal Regulatory Commission (PRC) within 90 days of the end of each fiscal year (FY). In support of the ACR, the Postal Service...

Every year, U.S. Postal Service employees risk illness and injury while working in extreme hot or cold temperatures. Mail carriers, especially, experience daily weather challenges and when exposed to extreme heat may be at risk of heat stress. Heat stress can result in heat stroke, heat exhaustion...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,100 post offices...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...