The Social Security Administration’s Field Office Customer Service
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) field offices.
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) field offices.
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) field offices.
Our objective was to gather information on the Social Security Administration's (SSA) reconsideration level of appeal.
Our objective was to (1) determine whether the Social Security Administration (SSA) made payments to beneficiaries and/or representative payees who were deceased according to New Hampshire or Vermont records and (2) identify non-beneficiaries in the State files whose death information did not appear...
Our objective was to determine whether the Social Security Administration (SSA) had adequate controls over resolving potentially fraudulent Internet Claims (iClaim) identified by SSA's Office of Anti-Fraud Programs (OAFP).
Our objective was to report internal control weaknesses, noncompliance issues, and unallowable costs identified in the single audit to the Social Security Administration (SSA) for resolution action.
Our objective was to determine whether there were individuals receiving retirement benefits who may have been eligible for, but not receiving, higher widow(er)'s benefits.
Our objective was to answer congressional questions about the Social Security Administration's (SSA) response to telephone imposter scams.
Our objective was to review access and wait times for people seeking assistance from, and problem resolution through, the Social Security Administration's (SSA) telephone services.