Social Security Administration

Objective: The objective was to observe customer wait times in select Social Security Administration field offices and Social Security Card Centers. In addition, we determined the (1) factors that may affect customer wait times and (2) steps SSA took to reduce wait times.

Objective: To determine whether the Social Security Administration properly updated payment records to prevent improper payments when individuals changed their name because of marriage.

Objective: To determine the risk of illegal, improper, and erroneous purchases made through the Social Security Administration’s charge card programs.

Objective: To determine the appropriateness of continued benefit payments to individuals who, according to California Department of Public Health vital statistics data files, died in California between January 1980 and December 1987.

Objective: To evaluate Title II auxiliary beneficiaries who did not have their own Social Security number and quantify incorrect payments to those who died.

To (1) evaluate existing disability and authentication fraud risks, (2) understand and evaluate existing anti-fraud activities to address the risks identified and management tolerance for fraud, and (3) identify any gaps or weaknesses in existing and/or proposed anti-fraud measures and provide...

Objective: To determine whether the Social Security Administration had taken actions since December 31, 2013 to collect outstanding Supplemental Security Income overpayments.

Objectives; To determine (1) whether the Social Security Administration accurately and timely paid beneficiaries subject to the earnings test and (2) the administrative costs to enforce the earnings test.