Department of Veterans Affairs

The National Work Queue (NWQ) division generally uses the NWQ tool and ranking rules to prioritize and distribute claims across VBA’s regional offices for processing. The OIG conducted this review after discovering some claims at the NWQ division had been awaiting decisions for one year or longer...

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Kansas City VA Medical Center, which includes multiple outpatient clinics in Kansas...

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Central Virginia VA Health Care System, which includes the Richmond VA Medical...

The VA Office of Inspector General (OIG) conducts information security inspections to assess whether VA facilities are meeting federal security requirements. They are typically conducted at selected facilities that have not been assessed for the annual audit required by the Federal Information...

The VA Office of Inspector General (OIG) issued the report VA Improperly Awarded $10.8 Million in Incentives to Central Office Senior Executives on May 9, 2024. Additional analysis has since raised concerns that the under secretary for health may have recommended critical skill incentives (CSIs) for...

The OIG evaluated a power outage that occurred at the Hines Information Technology Center on May 4, 2023. The outage lasted approximately 22 hours and adversely affected more than 10,000 VA employees nationwide, preventing them from accessing critical VA data and systems such as compensation...

The Semiannual Report to Congress summarizes the results of VA OIG oversight, provides statistical information, and lists all 136 work products issued from October 1, 2023, to March 31, 2024. During this reporting period, VA OIG audits, evaluations, investigations, inspections, and other reviews...

The VA OIG conducted this review to determine whether VA complied with the requirements of the Payment Integrity Information Act of 2019 (PIIA) for FY 2023. PIIA requires federal agencies to identify and review all programs and activities they administer that may be susceptible to significant...

The VA Office of Inspector General (OIG) reviewed system leaders’ actions taken in response to allegations related to access to behavioral health care and patient privacy at the El Paso VA Health Care System (system) in Texas and evaluated whether the system sustained the actions.In August 2022, the...

Each year agency program officials, chief information officers, and inspectors general must review their agencies’ information security programs and report to the Department of Homeland Security and Congress on the programs’ compliance with the Federal Information Security Modernization Act (FISMA)...