Department of Veterans Affairs

Quality review team (QRT) program specialists oversee employees in the Veterans Benefits Administration (VBA) who process disability compensation claims. The VA Office of Inspector General (OIG) examined whether QRT specialists conducted accurate quality reviews; regional office managers decided...

The VA Office of Inspector General (OIG) reviewed the Systematic Technical Accuracy Review (STAR) program, which helps the Veterans Benefits Administration (VBA) provide timely and accurate disability compensation benefits to veterans and their beneficiaries. VBA’s STAR analysts perform quality...

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Atlanta VA Health Care System in Decatur, Georgia (facility), to review allegations and concerns of delays in care related to three patients’ non-VA community care (NVCC) consult appointments. The OIG confirmed these...

The VA Office of Inspector General (OIG) issued a management advisory memorandum to the Veterans Benefits Administration (VBA) to request VBA examine a relatively small number of apparent overpayments by the Vocational Rehabilitation and Employment Program. The payments made to schools covered...

On March 26, 2020, the VA Office of Inspector General (OIG) published its first COVID-19-focused report, OIG Inspection of Veterans Health Administration’s COVID-19 Screening and Pandemic Readiness. In that report, the OIG evaluated how the Veterans Health Administration (VHA) was preparing...

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Marion VA Medical Center and outpatient clinics in Illinois, Indiana, and Kentucky. The inspection...

Five members of Congress asked the VA Office of Inspector General (OIG) to review the Veterans Health Administration’s (VHA) canine research approval process in response to public concerns about alleged animal welfare and oversight violations. In fiscal years (FY) 2018 and 2019, Congress mandated...

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the VA Southern Nevada Healthcare System in North Las Vegas in response to a referral from the U.S. Office of Special Counsel, which contained allegations that facility leaders responded inadequately after a patient...

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the John J. Pershing VA Medical Center, Poplar Bluff, Missouri. The inspection covers key clinical and...

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Harry S. Truman Memorial Veterans’ Hospital in Columbia, Missouri and multiple outpatient clinics...