Department of Homeland Security

During our limited-scope, unannounced inspection of Mesa Verde ICE Processing Center (Mesa Verde) in Bakersfield, California, we found that the facility complied with standards for the voluntary work program, facility conditions, and grievances. However, the facility did not accurately report or...

U.S. Customs and Border Protection (CBP) did not fully implement the requirements of the Synthetic Opioid Exposure Prevention and Training Act. Specifically, CBP did not: • issue a component-wide policy to safely handle potential synthetic opioids; • make naloxone available or readily accessible to...

U.S. Customs and Border Protection (CBP) did not fully implement the requirements of the Synthetic Opioid Exposure Prevention and Training Act. Specifically, CBP did not: • issue a component-wide policy to safely handle potential synthetic opioids; • make naloxone available or readily accessible to...

U.S. Customs and Border Protection (CBP), U.S. Immigration and Customs Enforcement (ICE), and the United States Secret Service (Secret Service) did not adhere to Department privacy policies or develop sufficient policies before procuring and using commercial telemetry data (CTD). Specifically, the...

From February 28 to March 2, 2023, we conducted unannounced inspections of four U.S. Customs and Border Protection (CBP) facilities in the Laredo area, specifically three Border Patrol stations and one Office of Field Operations port of entry. Our inspection revealed instances of high time in...

U.S. Customs and Border Protection (CBP) did not consistently target for additional inspection or evaluate potentially inadmissible international mail entering the United States through its nine International Mail Facilities (IMFs). Although IMFs faced challenges targeting mail and examining...

U.S. Customs and Border Protection’s (CBP) Office of Field Operations (OFO) uses the Centralized Area Video Surveillance System (CAVSS) at land ports of entry (LPOEs) to increase the safety of the public, employees, and property, but improvements are needed to address video surveillance system...

The Transportation Security Administration’s (TSA) fiscal year 2021 pipeline security directives, if implemented, should strengthen pipeline operators’ posture against cyber threats. TSA considered and partially addressed stakeholder feedback when drafting these two directives. However, TSA did not...

U.S. Customs and Border Protection (CBP) accounted for its firearms but did not always maintain accurate records for firearm locations or quantities of ammunition, as required. During our physical inventory of firearms in storage at 12 sites, we identified 126 firearms not located at the address...

Once a major system is fully deployed, it transitions to the sustainment phase, where Office of Management and Budget Circular No. A-11 provides guidance to Federal agencies to conduct an operational analysis (OA) periodically to ensure systems continue to perform as intended. From fiscal years 2018...