Amtrak (National Railroad Passenger Corporation)

This report assesses the extent to which the Mechanical department efficiently staffs its 12 preventative maintenance facilities. This report is our third in a series that examined how the company can reduce costs by addressing inefficiencies in maintenance operations staffing practices.Although the...

An Amtrak Program Manager based in Washington D.C. was terminated July 1, 2019, for allowing a family member to use her company travel pass and Amtrak identification card to frequently travel on Amtrak trains between May 2018 and June 2019. The company’s travel pass policy allows Amtrak employees to...

A former Amtrak Lead Service Attendant in Chicago, Illinois, entered into an agreement with the Circuit Court of Cook County, Illinois, to participate in the Veteran’s Treatment Court program for a period of two years for the theft of funds from the company. The former employee was also ordered to...

Amtrak (the company) contracted with the independent public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of and for the fiscal year then ended, September 30, 2018, and to provide a report on internal control over financial reporting and compliance with...

This report assesses how effectively the Engineering department maintains accountability for the company’s maintenance-of-way (MOW) and rolling stock equipment. Company policy requires the department to maintain accountability for this equipment throughout its lifecycle—from its acquisition, during...

This report assesses the effectiveness of the company’s efforts to ensure the physical security of Washington Union Station and Ivy City Yard.We identified a variety of security concerns at both facilities with perimeter and interior security, poor lighting, nonworking security cameras, and an...

An Amtrak Electrician in Providence, Rhode Island, resigned from employment on July 10, 2019, following our investigation, which revealed the employee violated company policies by engaging in outside employment multiple times per week for several months in 2016 and 2017 and that, in early 2019, the...

An Amtrak employee in Chicago, Illinois, resigned from employment on July 5, 2019, following our investigation, which revealed the employee violated company policies by engaging in outside employment while taking leave from the company under the Family Medical Leave Act (FMLA). During an interview...

The Office of Inspector General (OIG) conducted an audit of Amtrak’s (the company) train control systems. Our audit objective was to assess the company’s efforts to identify and address vulnerabilities in these systems and to ensure resiliency.The company uses train control systems to dispatch and...

An Amtrak Trainer was terminated from employment on May 7, 2019, and an Amtrak Foreman was terminated on May 17, 2019, after our investigation determined both employees violated company policy. We found that the Chicago-based employees falsified company training records for required safety-related...