Amtrak (National Railroad Passenger Corporation)

A Customer Service Representative in Joliet, Illinois, was terminated from employment on March 16, 2020, following an administrative hearing for violating company policy. Our investigation found that the employee inappropriately used leave granted under the Family Medical Leave Act to engage in...

A former Los Angeles-based Amtrak employee was sentenced in Los Angeles Municipal Court on March 13, 2020, to three years of probation, ordered to pay $34,030 in restitution to Amtrak, and to complete 90 days of community service. The former employee pleaded guilty to grand theft after our...

The objective for this report was to assess the effectiveness of the company’s current efforts to better manage its vehicle fleet, including any efforts made by the company to respond to our prior observations. We found that the company has addressed some weaknesses in its management of its vehicle...

An Amtrak senior employee in Los Angeles, California, was terminated from employment on January 21, 2020, and a Los Angeles-based senior employee in Mechanical Operations was issued a written reprimand on the same date following the issuance of our investigative report. Our investigation found that...

Twenty-one Amtrak machinists and supervisors were coached and counseled between October 31, 2019 and February 16, 2020, after our investigation determined the employees received temporary pay increases they were not entitled to. Known as “pay differentials,” these temporary hourly pay increases are...

Adam Micek, a resident of Queens, New York, pleaded guilty in U.S. District Court, Eastern District of New York, on February 20, 2020, to conspiracy to commit wire fraud for his involvement in an Amtrak eVoucher scheme. Micek and his co-conspirators used stolen credit card information to make...

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2019, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

An Amtrak Passenger Conductor in Los Angeles, California, was terminated from employment on January 23, 2020, following the employee’s administrative hearing for violating company policy. Our investigation found that the employee was convicted of a DUI in July 2015 and failed to report the...

The objective for this report was to identify current risks to launching revenue service of Amtrak’s $2.1 billion Acela 21 program on schedule and reassess the company’s oversight of the program.We found that the company has instituted some key program management practices for the Acela 21 program...

Amtrak Express is a shipping program by which individuals can pay to ship packages and pallets on Amtrak trains between more than 100 locations. Our prior work helped identify security vulnerabilities with the program, including a drug-trafficking organization that used it to ship hundreds of...