Amtrak (National Railroad Passenger Corporation)

Our investigation determined that between 2022 and 2023, two Amtrak Supervisors based in Philadelphia and several other employees violated company policy by not swiping out on a Time Entry Device (TED) after their shifts and, subsequently, swiping out and immediately back in when they returned to...

An assistant passenger conductor based in Kansas City, Missouri, resigned from his position on June 23, 2025, as a result of our investigation. We found that he violated company policies by engaging in a sex act with a passenger while in the performance of his official duties—as the train was in...

A lead service attendant based in Sacramento, California, resigned from her position on April 2, 2025, as a result of our investigation. We found that the former employee violated company policies by failing to remit cash payments to the company for purchases made by customers while she operated the...

Three individuals were separately sentenced in U.S. District Court, Central District of California, for their roles in a scheme that defrauded health insurance companies—including approximately $1.15 million in fraudulent billings to Amtrak’s health care plan—through a California-based substance...

An electrician based in Chicago, Illinois, was terminated from employment on June 5, 2025, following an administrative hearing. Our investigation found that the former employee violated company policy by failing to report his convictions for theft and improperly using leave granted under the Family...

A passenger conductor based in Raleigh, North Carolina, was terminated from employment on April 26, 2025, following an administrative hearing. Our investigation found that the former employee violated company policy by allowing an unknown and un-ticketed individual to proceed to the train platform...

A management official based in Chicago, Illinois, was terminated from employment on April 24, 2025, as the result of our investigation. We found that the former employee violated company policies by engaging in outside employment while on a medical leave of absence and conducting outside business...

A lead service attendant based in Chicago, Illinois, resigned from his position on April 10, 2025, as a result of our investigation. We found that the former employee violated company policies by consuming alcohol while staying in company-supplied lodging and allowing his girlfriend to stay in his...

Our objective for this report was to assess the extent to which the company effectively manages leave granted under the Family Medical Leave Act (FMLA). The FMLA provides important protections to employees who need to miss work for their medical conditions or those of a family member. We have...

Our objective was to assess the company’s efforts to provide high-quality customer service to passengers with disabilities. We found that although the company has ongoing efforts to improve the service it provides to these customers, it faces challenges in two key areas. First, it does not have an...