Amtrak (National Railroad Passenger Corporation)

A passenger conductor based in Raleigh, North Carolina, was terminated from employment on April 26, 2025, following an administrative hearing. Our investigation found that the former employee violated company policy by allowing an unknown and un-ticketed individual to proceed to the train platform...

A management official based in Chicago, Illinois, was terminated from employment on April 24, 2025, as the result of our investigation. We found that the former employee violated company policies by engaging in outside employment while on a medical leave of absence and conducting outside business...

A lead service attendant based in Chicago, Illinois, resigned from his position on April 10, 2025, as a result of our investigation. We found that the former employee violated company policies by consuming alcohol while staying in company-supplied lodging and allowing his girlfriend to stay in his...

Our objective for this report was to assess the extent to which the company effectively manages leave granted under the Family Medical Leave Act (FMLA). The FMLA provides important protections to employees who need to miss work for their medical conditions or those of a family member. We have...

Our objective was to assess the company’s efforts to provide high-quality customer service to passengers with disabilities. We found that although the company has ongoing efforts to improve the service it provides to these customers, it faces challenges in two key areas. First, it does not have an...

Our investigation determined that a Clerk based in New Brunswick, New Jersey, violated company policies by using her company-issued computer and other company equipment, such as printers and copiers, to conduct personal business by selling items online on company time. We also confirmed that she was...

Two Amtrak employees, Kevin Frink, 53, of Willingboro, New Jersey, and Dion Jacob, 51, of Brooklyn, New York, pleaded guilty to conspiracy to commit health care fraud on May 22, 2025, and June 11, 2025, respectively, in U.S. District Court, District of New Jersey. According to court documents, Frink...

Our investigation determined that, between 2022 and 2023, an Amtrak Supervisor based in Philadelphia and several other employees violated company policy by not swiping out on a Time Entry Device (TED) after their shifts and, subsequently, swiping out and immediately back in when they returned to...

Our investigation determined that an Amtrak Engineer based in Philadelphia, Pennsylvania, violated company policies by misusing his company-issued computer to conduct personal business on company time and failing to report three outside businesses on his annual Certificates of Compliance. He was...

Our investigation determined that a former Lineman Trainee based in New Brunswick, New Jersey, violated company policies by offering company employment under false pretenses in exchange for sexual favors, as well as lying in an OIG interview about his interaction with the complainant. Specifically...