Amtrak (National Railroad Passenger Corporation)

Thank you for inviting me here today to discuss the Office of Inspector General’s (OIG) oversight of Amtrak (the company) programs and operations. Although the Amtrak OIG is relatively small, I am proud of our extensive oversight record made through our audits, investigations, and other activities...

This report identifies our views of the top management and performance challenges facing the company. This year, the challenge of responding to the COVID-19 pandemic supersedes and permeates the company’s ability to address all other challenges. We believe the company will need to account for and...

In July 2020, our office issued a report on Amtrak’s management of its police department. Our objective was to evaluate the extent to which Amtrak employed key practices to ensure the efficiency and effectiveness of its police force. When we initiated our assessment, there were no agreed-upon best...

Two derailments this spring at New York Penn Station (Penn Station) led to significant delays for Amtrak (the company) passengers and rail commuters across the New York City region, raising questions about the aging infrastructure at the nation's busiest train station. In response, the company...

I am pleased to be here today to discuss our recent work on issues relating to Amtrak’s vehicle fleet management. In the past year, we issued three reports identifying recurring problems with the management and oversight of the vehicle fleet.1 Although the focus of these reports was vehicle fleet...

An Amtrak engineer based in Raleigh, North Carolina, received a written reprimand and a 40-day suspension without pay on October 7, 2024. Our investigation found that the employee violated company policies by using the company’s trademarked logo and a picture of one of its locomotives on the website...

An Amtrak carman journeyman based in Sanford, Florida, resigned from his position on November 22, 2024, prior to the completion of his administrative hearing. Our investigation found that the former employee violated company policies by misusing military leave on 38 different occasions. Our...

Our objective was to assess the company’s management and oversight of this program and to identify any risks to its successful delivery. We found that the company is in the process of identifying car builders for the first phase of the Long Distance Fleet Replacement Program—intended to replace...

An Amtrak customer service representative based in Oakland, California, resigned from her position on October 10, 2024, prior to her administrative hearing. Our investigation found that the former employee violated company policies by allowing individuals who were not entitled to pass travel...

I am pleased to submit the Amtrak Office of Inspector General (OIG) Semiannual Report to the United States Congress for the six months ending September 30, 2024, which summarizes our independent and objective reviews and investigations related to Amtrak’s programs and operations. During this...