Amtrak (National Railroad Passenger Corporation)

Our objective for this report was to assess the effectiveness of the company’s efforts to identify the technology needs of its business departments and implement projects in response to those needs.We found that the company has implemented a process for more effectively identifying the business...

Amtrak terminated the contract of a contractor based in Camarillo, California, on January 21, 2022, following the issuance of our investigative report. Our investigation found that the contractor stole two train horns from the Beech Grove Maintenance Facility and later sold them to individuals he...

A Cleaner based in Sunnyside Yard, New York, was terminated on February 17, 2022, after his disciplinary hearing for theft of supplies. During the joint investigation with the Amtrak Police Department, we found that the employee—along with his supervisor—violated company policies by stealing company...

An Amtrak manager based in Chicago, Illinois, was issued a letter of counseling on February 9, 2022, following the issuance of our report. Our investigation found that the employee performed military duties on days when he was also scheduled to be working for the company. As a result, the employee...

A Foreman in New York City violated Amtrak policy by dishonestly taking medical leave while in police custody for a recent arrest. We confirmed that on August 2, 2021, officers with the Burlington County Prosecutor’s Office in New Jersey arrested the employee and charged him with endangering the...

A Customer Service Representative at Rensselaer Station, New York, violated Amtrak policies by committing theft of a co-worker’s personal property while on duty. During the joint investigation with the Amtrak Police Department, the employee admitted to the thefts and resigned from the company...

Our objective for this report was to assess the extent to which the company has a program management framework to govern how it will complete its current and future work across the Gateway projects.While the company has started hiring staff and building a schedule, among other things, to manage the...

Our objectives for this report were to identify and assess the challenges associated with cost sharing on state-supported routes and the extent to which the company is working independently, and with its state partners, to address them.Although the company has addressed some of the concerns...

An Amtrak road foreman based in LaJunta, Colorado, was terminated from employment on December 21, 2021, after our investigation found that the former employee violated company policies by failing to report a March 2021 arrest for driving under the influence as required by company policy and lying to...

An Amtrak electrician based in Chicago, Illinois, was terminated from employment on December 28, 2021, following his administrative hearing. Our investigation found that the former employee violated company policies by failing to report his prior guilty pleas and conviction on his initial...