Amtrak (National Railroad Passenger Corporation)

An Amtrak electrician based in Chicago, Illinois, was terminated from employment on December 28, 2021, following his administrative hearing. Our investigation found that the former employee violated company policies by failing to report his prior guilty pleas and conviction on his initial...

Kevin Nelson, a resident of New York, was sentenced in U.S. District Court, Eastern District of New York, on December 16, 2021, to two years’ imprisonment and ordered to pay $287,805 in restitution to Amtrak. He pleaded guilty to Aggravated Identity Theft for his involvement in an Amtrak eVoucher...

Robert Barrows, a former Amtrak Assistant Conductor, was sentenced in U.S. District Court, District of Massachusetts, on December 7, 2021, and ordered to pay restitution of $1,000. He pleaded guilty on June 17, 2021, to making a false statement to obtain federal employee’s compensation in 2016...

A Chef in the Ops Transportation Department based in New York City was terminated on December 28, 2021, after an administrative hearing. The former employee failed to report two drug-related arrests and one drug-related conviction to the company. Company policy requires employees to notify the...

An Amtrak onboard supervisor based in Seattle, Washington, resigned from the company on December 7, 2021, while under investigation for engaging in outside employment while on a medical leave of absence. Our investigation found that the former employee violated company policy by operating a personal...

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2021, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

On December 5, 2021, the National Railroad Passenger Corporation (Amtrak) responded to our investigative report titled, Opportunities to improve Controls to Detect and Reduce eVoucher and Ticket Fraud. Our report focused on investigations that involved the use of fraudulent company eVouchers and...

Our objective for this report was to alert the company to specific Human Resources functions that require prompt company action.We found that the Human Resources department does not have enough staff to effectively recruit, screen, hire, and onboard new employees, which will likely hinder the...

Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with operating service on tracks on the Del Mar bluffs. Because a service disruption in San Clemente in September 2021 involved similar issues along the same...

I am pleased to submit the Amtrak Office of Inspector General Semiannual Report to the United States Congress for the six months ending September 30, 2021. For the past six months, Amtrak continued its recovery after its ridership plunged—losing 97 percent at one point—at the onset of the...