Amtrak (National Railroad Passenger Corporation)

Our objective for this report was to assess the company’s efforts to address challenges in recruiting and retaining skilled engineering managers as it recovers from the pandemic and builds for the future.We found that the company is fully aware of the difficulties of recruiting and retaining skilled...

An Amtrak conductor based in Miami, Florida, was suspended from his position on February 24, 2022, for failing to report a conviction and two driver’s license suspensions related to alcohol. Our investigation found that the employee violated company policies by failing to report these actions to the...

A Crew Management Representative based in Wilmington, Delaware, was terminated from the company on May 3, 2022, after a disciplinary hearing. Our investigation found that the employee violated company policies by engaging in outside employment while on a medical leave of absence and receiving short...

Amtrak (the company) contracted with the independent public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of and for the fiscal year then ended, September 30, 2021, and to provide a report on internal control over financial reporting and compliance with...

Our objective for this report was to assess the effectiveness of the company’s controls over payment requests.The company has a process that allows its employees to expeditiously make non-recurring and low-dollar purchases and certain high-dollar payments, subject to certain criteria. Known as...

An Amtrak train attendant based in New Orleans, Louisiana, was terminated from employment on April 4, 2022, following his administrative hearing. The employee was terminated after our investigation resulted in criminal charges for making false statements and theft of government funds. He pleaded...

An Amtrak conductor based in Miami, Florida, resigned from his position on April 12, 2022, prior to his administrative hearing. Our investigation found that the former employee violated company policies by stealing supplies from a contractor doing business with Amtrak. The former employee was...

I am pleased to submit the Amtrak Office of Inspector General (OIG) Semiannual Report to the United States Congress for the six months ending March 31, 2022. For the past six months, Amtrak continued its recovery after its ridership plunged in 2020 due to the pandemic. In November 2021, while...

John Flores, a former Amtrak reservation sales agent based in Riverside, California, was sentenced on April 25, 2022, in U.S. District Court, for the Central District of California, to 3 years of probation and $25,137 in restitution to the company. He pleaded guilty to Theft from Programs Receiving...

Our objective for this report was to assess the extent to which the company planned effectively for the Unified Operations Center (UOC) program, including developing a business case that demonstrated the expected financial and operational benefits compared to the estimated costs.The company began...