Amtrak (National Railroad Passenger Corporation)

Five Ticket Accounting Clerks based in Massachusetts violated company policies by using their Smart ID badges to fraudulently swipe one another in and/or out of Amtrak’s time and attendance machines. Four employees admitted to the violations during their interviews with our agents, and we found a...

An Amtrak conductor based in Washington, D.C., violated company policies by failing to report an August 5, 2019, Driving While Intoxicated (DWI) conviction he incurred during his employment. Amtrak removed the employee from service pending his disciplinary hearing. The employee agreed to a Waiver in...

Our objective was to reassess the company’s management and oversight of New Acela, including the trainset acquisition and other program elements necessary to launch revenue service, since we last reported on the program in 2020.We found that, despite recent improvements to the New Acela Program’s...

An Amtrak Customer Service Representative based in Hammond, Louisiana, signed a civil settlement agreement on June 20, 2023, with the U.S. Attorney’s Office, Southern District of Mississippi, and agreed to pay $18,182 in restitution and a $4,500 penalty for a total civil settlement amount of $22,682...

An Amtrak Foreman based in Springfield, Massachusetts, violated company policies by leaving company property on five occasions without authorization during paid shifts in June through July 2023. On these occasions, he left his subordinates without supervision, and he did so even after receiving...

Our objective was to provide the status of the company’s progress toward achieving compliance with the ADA and identify any challenges that could delay progress. We found that the company continues to make progress on its ADA program. Since our September 2021 ADA report, the company implemented our...

An Amtrak senior manager based in Philadelphia, Pennsylvania, signed a civil settlement agreement with the U.S. Attorney’s Office, Middle District of Florida, on August 15, 2023, and agreed to pay $25,441 in restitution. Our investigation found that the employee submitted applications that contained...

David Pugliese, a resident of Palm Beach County, Florida, pleaded guilty on July 28, 2023, in U.S. District Court, Southern District of Florida, to Conspiracy to Commit Health Care Fraud. Pugliese was the manager and registered agent of Capital Advantage Diagnostics, LLC, which was purportedly in...

Our objective was to assess the company’s early efforts to comply with all Infrastructure Investment and Jobs Act requirements, with a focus on its ability to use, account for, and report on the $22 billion in direct IIJA funding it will receive.As of July 2023, the company has received about $731...

An Amtrak Service Attendant based in Seattle, Washington, was terminated from employment on August 2, 2023, following her administrative hearing. Our investigation found that the former employee violated company policies by engaging in outside employment while on a medical leave of absence. During...