Report File
Date Issued
Submitting OIG
Department of Homeland Security OIG
Other Participating OIGs
Department of Homeland Security OIG
Agencies Reviewed/Investigated
Department of Homeland Security
Components
United States Citizenship and Immigration Services (USCIS)
Report Number
OIG18-58
Report Description
U.S. Citizenship and Immigration Services (USCIS) adjudicates applications for immigration benefits, including applications for permanent resident cards, also known as green cards. In response to congressional concerns, we examined green card application processing times, as well as why processing times vary among USCIS field offices. USCIS regularly posts information on its website about the time it takes field offices to adjudicate green card applications (processing time). Yet, the information is unclear and not helpful to USCIS’ customers because it does not reflect the actual amount of time it takes field offices, on average, to complete green card applications
Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
2
