An Amtrak lead ticket agent based in Sanford, Florida, and an Amtrak onboard services trainee based in Lorton, Virgina, resigned from employment on January 6, 2026, and December 18, 2025, respectively, while under investigation. Our investigation found that the former lead ticket agent stole several pieces of jewelry, valued at over $30,000, from the Sanford Station lost and found. The lead ticket agent then provided the jewelry to the onboard services trainee, who sold the jewelry to a pawn shop. When interviewed by our agents, both former employees admitted to their involvement in the theft and that they split the money obtained from the sale of the jewelry. The former employees are ineligible for rehire.
Based on our investigation, the lead ticket agent has been arrested and charged with grand theft. Judicial proceedings are pending for the onboard services trainee.
Sanford, FL
United States
