Surplus Books Program Evaluation

What Office of Inspector General Evaluated

• Determine whether the Surplus Books Program has clear, measurable objectives.
• Evaluate whether Surplus Books Program has comprehensive policies and procedures necessary for effective implementation.
• Assess whether Surplus Books Program results align with program objectives.

What Office of Inspector General Found

• Lack of clearly stated objectives for the Surplus Books Program.
• Surplus Books Program manual does not define what materials should be included in program inventory or specify inventory management best practices.
• Potential succession challenges due to reliance on personalized knowledge of current program managers in the absence of complete documentation.

What Office of Inspector General Recommend

• Reassess the Library’s expectations for the Surplus Books Program and establish and document objectives to achieve such expectations.
• Update the Surplus Books Program manual to include guidance on inventory management practices.