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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RISC-WP-21-007
Report Description

The OIG found that, over the past decade, the Postal Service has focused its technology development efforts on two areas: mail innovations and data analytics. The Postal Service’s recently released Delivering for America: Our Vision and Ten-Year Plan to Achieve Financial Sustainability and Service Excellence indicates that these technologies are and will continue to be a priority going into the future. Other emerging technologies that are expected to grow in importance in the near future are the Internet of Things, autonomous vehicles, and blockchain. Making effective use of new and emerging technologies will enable the Postal Service to become a more efficient organization that exceeds its customers’ expectations.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0

U.S. Postal Service OIG

United States