States Continued To Fall Short in Meeting Required Timeframes for Investigating Nursing Home Complaints: 2016-2018

Date Issued

Wednesday, September 23, 2020

Submitting OIG

Department of Health & Human Services OIG

Other Participating OIGs

Department of Health & Human Services OIG

Agencies Reviewed/Investigated

Department of Health & Human Services

Report Number

OEI-01-19-00421

Report Type

Inspection / Evaluation

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

Open Recommendations

This report has 2 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
6582	Yes	$0	$0
CMS should ensure that all States receive training on CMS’s updated triage guidance.
6583	Yes	$0	$0
CMS should identify new approaches to address those States that are consistently failing to meet the required timeframes for investigating the most serious nursing home complaints.