Review of United States Capitol Police Communications Section’s Dispatch and Call Taking Process

In accordance with our Annual Performance Plan Fiscal Year 2022. dated November 2021, the Office of Inspector General (OIG) conducted a review of the United States Capitol Police (USCP or the Department) Communications Section's Dispatch and Call Taking Process. The scope of the review included existing policies and procedures related to the Communications Section for Fiscal Year 2021 through December 31. 2021.  OIG objectives were to determine if the Department (1) established adequate internal controls and processes for ensuring compliance with select Department policies and (2) complied with select policies and procedures, laws, regulations, and best practices.