Results of Scoping of the Evaluation of the CFPB’s Healthcare Benefits Eligibility Processes

Date Issued

Wednesday, March 20, 2024

Submitting OIG

Federal Reserve Board & CFPB OIG

Other Participating OIGs

Federal Reserve Board & CFPB OIG

Agencies Reviewed/Investigated

Consumer Financial Protection Bureau

Report Number

2024-MO-C-010

Report Type

Inspection / Evaluation

Agency Wide

Yes

Number of Recommendations

Questioned Costs

Funds for Better Use

Open Recommendations

This report has 2 open recommendations.

Recommendation Number	Significant Recommendation	Recommended Questioned Costs	Recommended Funds for Better Use
2	No	$0	$0
Ensure that the OHC conducts a comprehensive annual review of the control activities for administering the agency’s vision and dental programs to ensure that they are operating effectively.
4	No	$0	$0
Develop and periodically provide tailored training for employees who administer the agency’s vision and dental programs.