Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RISC-WP-20-004
Report Description
The purpose of the Postal Service’s universal service obligation (USO) is to ensure that all postal users receive a minimum level of service at a reasonable price. However, many aspects of the Postal Service’s current USO are not clearly defined. A further defined USO would protect postal customers and provide guidance to the Postal Service about what changes it can implement in response to financial challenges. The OIG studied eight other posts that have made recent changes to their USO and identified some trends that provide insights into the future of the Postal Service’s USO.
Report Type
Inspection / Evaluation
Agency Wide
Yes
