Open Recommendations

Develop and implement mandatory, recurring fraud training for employees involved in the pre-award phase. At a minimum, this training should include how to detect indicators of the fraud schemes that most commonly occur during this phase.

We recommend that the Architect of the Capitol revise and fully implement a process that ensures compliance with construction contracts, project specifications and any other requirements prescribed for substantial and final completion and document justification and approval for all deviations. This process should be applied to the awarding of substantial and final completion on all remaining Phases of the Cannon House Office Building Renewal Project.

We recommend that the Architect of the Capitol develop construction contract requirements and project specifications for substantial and final completion that are feasible, achievable and necessary for future construction projects with multiple phases — similar to the Cannon House Office Building Renewal Project.

The OIG recommends that the Executive Director for Operations update the inactivity control in the Nuclear Material FISMA Systems-system security plan to include references to the 30-minute deviation request and approval.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System User Guide’s instructions on clearing the cache to access the system without closing the browser.

The OIG recommends that the Executive Director for Operations evaluate and update the Web-Based Licensing System to ensure users assigned to multiple roles may perform tasks associated with the highest access rights.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System’s user role descriptions to ensure users’ capabilities in the system are properly defined.

The OIG recommends that the Executive Director for Operations develop and implement a process to periodically update user roles in the Web-Based Licensing System to ensure users may perform tasks commensurate with their assigned NRC responsibilities.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System User Guide to incorporate guidance on how to use the new modules added to the WBL System, and describe how to use new enhancements to the system.

The OIG recommends that the Executive Director for Operations establish a schedule to periodically review the Web-Based Licensing System User Guide and determine if it incorporates significant enhancements made on how to use the system.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System Change Control Procedure and related information resources to accurately reflect the current process and issue a memo to WBL users informing them of the updated process.

The OIG recommends that the Executive Director for Operations clarify the role of a Web-Based Licensing System module point of contact and update the points of contact list for the Web-Based Licensing System Change Control Procedure.

The OIG recommends that the Executive Director for Operations prioritize and fix any current features within the Web-Based Licensing System that are not operating correctly.

The OIG recommends that the Executive Director for Operations identify and automate the appropriate data entry areas within the Decommissioning, Uranium Recovery, and Waste Programs module to promote accurate, complete, and standardized data entry.

The OIG recommends that the Executive Director for Operations update existing inspection data entry guidance to include how to document assist inspections and general license inspections.

The OIG recommends that the Executive Director for Operations review the existing guidance for each Web-Based Licensing System module and update it to reflect current data entry practices, as appropriate.

The OIG recommends that the Executive Director for Operations identify and implement strategies that improve the search functionality of the Web-Based Licensing System.

The OIG recommends that the Executive Director for Operations update the Web-Based Licensing System to make the search functionality consistent across all the modules.

Note: We did not make a formal recommendation for this report. However, we are claiming cost savings. The following is the language we used in the Tracking Sheet we submitted to the Agency. "In our 2022 review, we recommended SSA, “Improve Agency systems to automate benefit computations and reduce the need for manual processing.” Therefore, no recommendation in the current report.

The Facility Director ensures the mental health executive council operates in accordance with VHA requirements.

The Chief of Mental Health identifies barriers and implements processes to provide a minimum of four hours of recovery-oriented, interdisciplinary programming on weekends on the inpatient mental health unit and monitors for compliance.

The Facility Director develops and implements processes to monitor and track compliance with involuntary commitment requirements.

The Chief of Staff ensures timely documentation of informed consent discussions between the prescriber and veteran on the risks and benefits of newly prescribed medications and monitors for compliance.

The Chief of Staff ensures discharge instructions for veterans are written in easy-to-understand language and include the purpose for each medication.

The Chief of Staff directs staff to complete or review safety plans with veterans prior to discharge and monitors for compliance.