Open Recommendations

Identify, address, and monitor delivery unit supervisors and carriers not following Undeliverable Marketing Mail policy.

Determine the frequency in which supervisors perform and document reviews of carrier handling and disposal of Undeliverable Marketing Mail, and implement accordingly.

Identify, address, and monitor delivery units with elevated rates of No Record Mail to achieve the nationwide target.

Determine the frequency in which supervisors perform and document reviews on proper handling of Carrier Identified Forward mail and verification of Change of Address forms, and implement accordingly.

Perform a root cause analysis on the inaccuracy of the PostalPro Undeliverable-as-Addressed data.

Revise Undeliverable-as-Addressed data shared to PostalPro in fiscal years 2023 and 2024 to ensure it is accurate and reliable.

We recommend that the Ohio Department of Medicaid ensure providers correct the 117 instances of provider noncompliance identified in this report.

We recommend that the Ohio Department of Medicaid improve its oversight and monitoring of all providers.

We recommend that the Ohio Department of Medicaid work with providers to improve their facilities, staffing, and training.

We recommend that the Ohio Department of Medicaid ensure providers correct the 117 instances of provider noncompliance identified in this report.

We recommend that the Ohio Department of Medicaid improve its oversight and monitoring of all providers.

We recommend that the Ohio Department of Medicaid work with providers to improve their facilities, staffing, and training.

Rec. A.1: The DoD OIG recommended that the Principal Director, Defense Pricing, Contracting, and Acquisition Policy, establish and implement additional training on awarding lowest price technically acceptable contracts or clarify best practices for lowest price technically acceptable awards to ensure contracting personnel understand and follow the Defense Federal Acquisition Regulation Supplement requirements.

Rec. A.2: The DoD OIG recommended that the Deputy Assistant Secretary of the Army (Procurement), require contracting personnel to review the file for the contract that did not include a lowest price technically acceptable justification, and if a lowest price technically acceptable source selection was appropriate, add a justification to the file, as required by the Defense Federal Acquisition Regulation Supplement. If a lowest price technically acceptable source selection was not appropriate, require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. A.3.a: The DoD OIG recommended that the Assistant Secretary of the Navy (Research, Development, and Acquisition) require contracting personnel to review the file for the three contracts that did not include a lowest price technically acceptable justification and if a lowest price technically acceptable source selection was appropriate, add a justification to the file, as required by the Defense Federal Acquisition Regulation Supplement. If a lowest price technically acceptable source selection was not appropriate, require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. A.3.b: The DoD OIG recommended that the Assistant Secretary of the Navy (Research, Development, and Acquisition) require contracting personnel to review the two contracts awarded as lowest price technically acceptable awards that may have been more appropriate using a different source selection process and require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. A.4.a: The DoD OIG recommended that the Deputy Assistant Secretary of the Air Force (Contracting) require contracting personnel to review the file for the three contracts that did not include a lowest price technically acceptable justification and if a lowest price technically acceptable source selection was appropriate, add a justification to the file, as required by the Defense Federal Acquisition Regulation Supplement. If a lowest price technically acceptable source selection was not appropriate, require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. A.4.b: The DoD OIG recommended that the Deputy Assistant Secretary of the Air Force (Contracting) require contracting personnel to review the contract awarded as a lowest price technically acceptable award that may have been more appropriate using a different source selection process and require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. A.5: The DoD OIG recommended that the Director, Defense Health Agency Contracting Activity require contracting personnel to review the file for the contract that did not include a lowest price technically acceptable justification and if a lowest price technically acceptable source selection was appropriate, add a justification to the file, as required by the Defense Federal Acquisition Regulation Supplement. If a lowest price technically acceptable source selection was not appropriate, require contracting personnel to determine the appropriate action to continue with the existing contract, or terminate and recompete the contract.

Rec. B.1.a: The DoD OIG recommended that the Principal Director, Defense Pricing, Contracting, and Acquisition Policy assess the deficiencies identified in this report and develop and implement processes, procedures, and guidance sufficient to ensure the data contracting personnel enter into the Federal Procurement Data System is accurate through either additional training, data entry controls, or oversight of the data.

Rec. B.1.b: The DoD OIG recommended that the Principal Director, Defense Pricing, Contracting, and Acquisition Policy direct the Services and other Defense agencies to require contracting personnel to review and correct contract actions that were incorrectly labeled as lowest price technically acceptable awards in the Federal Procurement Data System.

1. We recommend that the Assistant Secretary of Commerce for Communications and Information and NTIA Administrator update and finalize the industry engagement plan to define regularly scheduled opportunities to meet with the technology industry and other stakeholders.

2.  We recommend that the Assistant Secretary of Commerce for Communications and Information and NTIA Administrator incorporate all known program challenges into the risk assessment and design a comprehensive mitigation plan to address these risks in accordance with departmental requirements. 

3. We recommend that the Assistant Secretary of Commerce for Communications and Information and NTIA Administrator develop a programmatic plan that includes how the Innovation Fund’s statutory objectives will be met and how program performance will be measured. 

4. We recommend that the Assistant Secretary of Commerce for Communications and Information and NTIA Administrator ensure that program goals addressing each of the statutory objectives have specified targets that align with key attributes of successful performance measures to determine the success of the program.