Open Recommendations

We recommend that the Director of HUD's Newark Office of Public Housing require the Authority to provide documentation to show that $172,538 paid for goods and services was reasonable or reimburse its Operating and Capital Fund programs from non-Federal funds for any amount that it cannot support or that is not considered reasonable.

Provide documentation to support $671,838 in code enforcement costs or repay the program from non-Federal funds for any amount that it cannot support.

Provide documentation to support $1 million in community policing salary costs or repay the program from non-Federal funds for any amount that it cannot support.

(U) Rec. 2: Recommendation is Classified.

We recommend the Under Secretary for Management assign responsibility for the management and oversight of all misconduct allegations across support components and evaluate the best method to ensure that items a through g are completed: a) establish and implement a centralized oversight process for misconduct allegations; b) determine which support components identify or receive misconduct allegations; c) provide written guidance and training on the handling of misconduct allegations; d) develop a formal mechanism to communicate and collaborate regularly about misconduct allegations; e) establish a comprehensive system of record or database to manage and track allegations of misconduct; f) develop and…

FHFA should develop, document, and implement control activities to ensure that (a) only currentFHFA employees are receiving transportation benefits, (b) no employee is improperlyparticipating in both transportation benefit programs, (c) TBS has arecord/certification for each employee who receives a transportation benefit, and(d) SmarTrip® cards are physically controlled. Such control activities include periodicreconciliation of approved transit subsidy recipients in TBS to FHFA transit subsidyrecipients listed on WMATA Monthly Activity Reports, periodic reconciliation ofapproved transit subsidy recipients to active parking permit recipients, and periodicinventory counts of SmarTrip® cards registered to FHFA and undistributed parkingpermits.

FHFA should ensure that TBS has accurate and up-to-date records of, and current certifications for,each FHFA employee who receives a transportation benefit.

We recommend that HUD's Deputy Assistant Secretary for Housing Counseling update its policies and procedures to ensure consistency and adequacy of the agency approval, performance review, voucher approval, and termination and posttermination processes.

Rec. 1.a: The DoD OIG recommended that the Director of Military Sealift Command Engineering Directorate update the technical drawings and manuals for its prepositioning fleet.

We recommend that the Assistant Commissioner for the Office of Information and Technology (OIT) and the Executive Assistant Commissioners for Field Operations and Operations Support jointly establish a process to (redact) arriving international air mail received from USPS, scanned by CBP, and returned to USPS.

We recommend that the Executive Assistant Commissioners for Field Operations and Operations Support update CBP's International Mail Operations and Enforcement Handbook to reflect all types of arriving international mail.

We recommend that the Executive Assistant Commissioners for Field Operations and Operations Support jointly update the Seized Asset Management and Enforcement Procedure Handbook and the International Mail Operations and Enforcement Handbook to outline all of the precautions necessary to safeguard suspicious mail prior to formal seizure.

Coordinate with the Deputy Assistant Secretary for Finance and Budget to board 350 manually paid partial claims that were not boarded into SMART, resulting in funds to be put to better use in the amount of $2,297,706.

Obtain the missing mortgage documents for 33 loans and the missing note documents for 40 loans, totaling $644,767 in partial claim notes, and require any unrecorded mortgage documents to be recorded at the appropriate county's office to ensure that HUD's interests are protected. For any missing documents that cannot be obtained, the Deputy Assistant Secretary should require the lender to reimburse HUD for the partial claim note.

Coordinate with the Deputy Assistant Secretary for Finance and Budget to record lender payments to update the balances for 139 loans in SMART, resulting in funds to be put to better use in the amount of $1,055,113.

We recommend the USCIS Chief of the Regulatory Coordination Division for the Office of Policy and Strategy develop stricter ineligibility requirements for civil surgeon designations, which could include standards used by the Department of Health and Human Services Office of Inspector General, and implement processes to strengthen the vetting process of physicians and active civil surgeons.

We recommend the Associate Director for Field Operations Directorate establish a process to track civil surgeon medical form errors to identify areas that need improvement. The process should include: a. tracking civil surgeons' accuracy in complying with CDC's Technical Instructions for Panel Physicians and Civil Surgeons; b. tracking the completeness of the forms; and c. establishing a system to ensure civil surgeons understand and follow the CDC's Technical Instructions for Panel Physicians and Civil Surgeons and to ensure civil surgeons who fail to fulfill their responsibilities face prompt revocation.

The Commissioner, Small Business/Self-Employed Division, should analyze the current selection criteria used by the WHCS to determine if the taxpayers identified for systemic lock-in letter issuance are the best use of limited resources. This would include potentially identifying taxpayers with multiple years of underwithholding and the percentage of inventory that includes nonfilers.

Pursue the collection of the $5,690,000 in surplus proceeds that HUD was entitled to receive from 2017 loan terminations.

Implement a policy to require servicers to send surplus proceeds notifications to the HUD Secretary-held assets servicing contractor and establish procedures to improve HUD's surplus proceeds collection efforts.

Redesign the partial claim program to eliminate its weaknesses and ensure that partial claims benefit from a stronger lien position to put $6,770,000 to better use.

Develop and implement a plan to pursue more nonglobal fraudcases as civil matters, and revise the MOU with MFD to includeguidance for handling such cases

Conduct face-to-face interviews of all MNUP beneficiaries to establish a baseline of individuals who are alive.

We recommend that the Acting Assistant Secretary for Occupational Safety and Health develop formal guidance and train staff on how to detect and prevent underreporting of fatalities and severe injuries.

Develop the technical capability to identify, inventory, and monitor the existence of PII within the HUD environment