Open Recommendations

Analyze network flow that requires more than two processing touch points and identify opportunities to streamline that mail.

Create an action plan to track, identify, and correct the main causes of mail not automated in Delivery Point Sequence (DPS) to improve the DPS rate for the bottom performing processing facilities, and share the results with other processing facilities

Implement targeted improvement plans for underperforming facilities, focusing on addressing operational inefficiencies, enhancing staff training, and optimizing daily operation alignment to consistently strive to meet or exceed on-time performance goals.

Ensure that prior to awarding future subawards to the Foundation, that the Foundation: (a) updates its written policies and procedures to ensure performance data reported in the Performance Measurement Tool is accurate and supporting records are maintained, and (b) institutes controls to enforce its written policies and procedures requiring the retention of time and attendance records with evidence of supervisory review and approval that detail time spent on VOCA-related activities.

Remedy $18,983 in unsupported personnel costs for subaward 41718.

Ensure Freed Life establishes policies and procedures to ensure the Tennessee DFA is notified of events impacting the accomplishment of subaward objectives and any related financial or budget implications.

Ensure Freed Life updates its written policies and procedures to ensure performance data reported in the Performance Measurement Tool is accurate and supporting records are maintained.

Remedy $119,924 in unsupported personnel costs for subaward 52636 and $75,759 in unsupported personnel costs for subaward 52637.

Ensure Freed Life develops and implements a system of internal controls that provides reasonable assurance that personnel charges are accurate, allowable, and properly allocated and based on records that accurately reflect the time spent on VOCA-related activities.

USAID/Pakistan determine the allowability of $546,329 in questioned costs ($389,949 ineligible and $156,380 unsupported) detailed on pages 31 to 33 of the audit report and recover any amount that is unallowable.

(U) Rec. a.1: This recommendation is Controlled Unclassified Information

(U) Rec. a.2: This recommendation is Controlled Unclassified Information

(U) Rec. a.3: This recommendation is Controlled Unclassified Information

(U) Rec. a.4: This recommendation is Controlled Unclassified Information

(U) Rec. a.5: This recommendation is Controlled Unclassified Information

(U) Rec. c: This recommendation is Controlled Unclassified Information

(U) Rec. d: This recommendation is Controlled Unclassified Information

(U) Rec. e: This recommendation is Controlled Unclassified Information

(U) Rec. f: This recommendation is Controlled Unclassified Information

(U) Rec. g: This recommendation is Controlled Unclassified Information

(U) Rec. h: This recommendation is Controlled Unclassified Information

(U) Rec. i: This recommendation is Controlled Unclassified Information

EXIM's Office of External Engagement, in coordination with the Office of the Chairman, should establish consistent nomination processes for all award categories that delineate roles and responsibilities.

EXIM's Office of External Engagement, in coordination with the Office of the Chairman, should establish criteria for selecting awardee(s) for each award category, including special award categories.

EXIM's Office of External Engagement, in coordination with the Chief Risk Officer, should complete a risk profile, or assessment, to identify all potential risks to the awards program.