Open Recommendations

The Office of Programs Should determine if annual refresher training is needed for its employees assigned
to representative payee monitoring to ensure that representative payee cases are completed timely;

The Office of Programs should request that Bureau of Field Service assign trained and experienced
representative payee monitoring employees to supplement Program Evaluation and Management Services
to ensure all backlogged fiscal year 2022 representative payee monitoring cases are completed as soon as possible.
If this is not feasible, obtain additional support based on management’s decision (e.g., contractors, other agency bureaus, etc.);

The Office of Programs should complete all fiscal year 2022 backlogged representative payee monitoring cases; and

The Office of Programs should implement procedures to ensure that all representative payee monitoring cases
in each annual cycle are completed before the next annual cycle begins.

Work with Vendor One to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Work with Vendor Two to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Work with Vendor Three to remediate (or accept the risks associated with) the vulnerabilities identified with its charging stations.

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

Provide suggested guidance to the district level to update their contingency operations plans to account for the inoperability of charging stations.

Update the performance plans for the National Account Managers to include standards regarding proactive efforts to develop new customers, and ensure these standards are incorporated into the annual marketing plan.

Develop a marketing plan to initiate contact with those agencies not currently doing business with GPO.

Develop specific and measurable annual targets for customer and revenue growth.

Revise policies and procedures to ensure accurate, current, and complete financial results are reported on all Federal awards.

Work with ARC to revise the non-ARC matching cost share amount final BAMR to include the costs incurred of $2,381,000 for A&E fees and the in-kind land acquisition, if requested.

Revise policies and procedures to include procedures for determining the allowability of costs to comply with the Uniform Guidance and ensure costs incurred under Federal awards are allowable and allocable.

Review the 17,568 COVID-19 EIDLs and Emergency EIDL Advances identified with business establishment dates after January 31, 2020, to determine eligibility and to seek recovery of funds from ineligible recipients.

Assess the automated controls within the agency’s new lending platform, the Unified Lending Platform (ULP), to ensure they align with clearly defined disaster assistance criteria.

(U) Rec. 1: The DoD OIG recommended that the DoD Chief Information Officer develop and implement a process requiring DoD Components to identify changes to their software, hardware, and firmware information, such as changes to manufacturer or device names, and update their information technology inventories in a timely manner.

(U) Rec. 2.a: The DoD OIG recommended that the Commander, Joint Force Headquarters-DoD Information Network revise the process for developing orders, including a requirement to list all current, previous, and alternate names of hardware and software in the orders to the greatest extent possible.

(U) Rec. 2.b: The DoD OIG recommended that the Commander, Joint Force Headquarters-DoD Information Network develop and implement a process to ensure that DoD Components take all actions agreed to in plans of actions and milestones and to hold the respective DoD Component and Department of Defense Information Network area of operations accountable if the DoD Component does not comply with the agreed actions.

(U) Rec. 2.c: The DoD OIG recommended that the Commander, Joint Force Headquarters-DoD Information Network review the process for developing and distributing orders and responding to questions from the DoD Information Network Areas of Operation, identify opportunities to make the process more effective and efficient, and revise the process accordingly.

Implement a control in the Consolidated Claims Experience (CCE) to help ensure Supplemental Security Income (SSI) claimants and recipients are given the option, where appropriate, to file a SNAP application with the SSA office when they are in a pure SSI household.

Review the SNAP training material and update, as needed, to emphasize the requirement for SSA employees to correctly record information in CCE.

Reinforce the New Jersey Small Business Development Center’s adherence to requirements that costs spent on consultants are reasonable and supportable as prescribed in 2 CFR § 200.459.