Open Recommendations

We recommend that Southwest Key Programs maintain supporting documentation that shows employees who receive a bonus qualify for the bonus and that bonuses paid comply with Southwest Key’s bonus policy and Federal regulations.

We recommend that Southwest Key Programs revise the bonus policy to establish a maximum percentage when calculating bonuses paid with Federal funds and to ensure that all bonuses are reasonable.

We recommend that Southwest Key Programs ensure that no Federal funding, direct or indirect, is used for future compensation that exceeds the statutorily allowed rate for executive compensation.

We recommend that Southwest Key Programs develop a quality control procedure to ensure that costs claimed are accurate, adequately supported, and benefit the award.

We recommend that Southwest Key Programs maintain documentation to support the FFRs.

We recommend that the Office of Refugee Resettlement review Southwest Key’s remaining UAC facility leases to determine whether they qualify as capital leases, and recover any unallowable costs.

We recommend that the Office of Refugee Resettlement review the capital leases identified in our audit to determine the amount of unallowable costs associated with the leases since their inception and after our review, and recover any unallowable costs.

We recommend that the Office of Refugee Resettlement review UAC facility leases since their inception and after our review to ensure the leases meet Federal requirements and include only allowable costs, and recover any unallowable costs.

We recommend that the Office of Refugee Resettlement ensure that Southwest Key adheres to the statutorily allowed rate for executive compensation.

We recommend that the Office of Refugee Resettlement review Southwest Key’s bonus policy to ensure that it meets Federal requirements.

We recommend that the Office of Refugee Resettlement provide guidance to Southwest Key related to allowable renovation costs and when prior approval for renovations is required.

Develop and implement policies and procedures to (1) identify beneficiaries transferring from traditional Medicare to MA, and (2) evaluate whether the acute stroke diagnosis codes submitted under traditional Medicare comply with Federal requirements.

In coordination with the Office of Chief Financial Officer, engage relevant Centers and technical capability leaders to implement budgetary and accounting system options to support critical discipline capabilities.

GPO should update its directives to align with its practices for hard drive sanitization and Business Unit procedures.

GPO should perform periodic verification of destruction of e-waste at its contractor facility.

We recommend that Mercy Health Visiting Nurse Services refund to the Medicare program the portion of the estimated $1,074,136 in overpayments for claims incorrectly billed that are within the 4-year reopening period.

CMS should work with the manufacturers associated with errors to correct and resubmit accurate product data.

Establish and implement procedures to ensure E2 account management practices enforce DOL’s security policies.

Establish and implement procedures to ensure E2 is managed in compliance with contractual security requirements and DOL computer security policies for contracted information systems.

To enhance its stewardship activities, we recommend that the National Institutes of Health: establish an oversight body that ensures property accountability management responsibilities and control activities for Government property are performed

To enhance its stewardship activities, we recommend that the National Institutes of Health: appoint a Board of Survey and Survey officers at each IC and complete investigations and reviews on incidents to accountable property, and conduct them going forward according to property management policy and procedures

To enhance its stewardship activities, we recommend that the National Institutes of Health: formalize and implement a performance indicator for the completion of investigations for lost, damaged, stolen, or destroyed accountable property and risk indicators to use together with other performance indicators in its accountable personal property management program;

To enhance its stewardship activities, we recommend that the National Institutes of Health: implement routine mandatory training for ICs’ procurement personnel and Property Custodial and Accountability officers on its Personal Property Management policies and procedures;

To enhance its stewardship activities, we recommend that the National Institutes of Health: complete corrective actions for FYs 2017 and 2018 FMFIA audits’ control deficiency record;

To enhance its stewardship activities, we recommend that the National Institutes of Health: develop relevant milestones with estimated milestone completion dates that support the implementation of a standardized agencywide operating model that centralizes and integrates software asset management and software license management;