Open Recommendations

Develop lessons learned based on the control failures identified by SWAs that led them to request the use of blanket waivers for
overpayments. Provide SWAs with guidance, technical assistance, and other resources, as needed, to address the root causes of
overpayments.

Require SWAs to use all mandatory recovery methods permitted under federal law and provide resources, as needed, for SWAs to use ETA’s strongly recommended recovery methods.

Continue to work with Congress to lift restrictions on the use of contractors for the Treasury Offset Program recovery method.

Continue to work with Congress to develop incentives for SWAs to: (1) detect and address ongoing or past instances of overpayment and fraud, and (2) recover federally funded UI overpayments.

The OIG recommends facility leaders improve crosswalk visibility and monitor pedestrian safety between the parking garage and bed tower entrance until completion.

The OIG recommends facility leaders improve doorway safety at the bed tower entrance by placing sensors on the two power-assisted doors, reactivating the revolving door, and monitoring doorway safety until completion.

The OIG recommends the Director ensures staff monitor the emergency exit near the laboratory to make sure the door remains unlocked and operational.

The OIG recommends the Director assesses the facilitys tactile signs (braille) and auditory cues and implements a plan to address the deficient areas.

The OIG recommends facility leaders evaluate the toxic exposure screening process and implement a plan to ensure staff complete the screenings.

Train mail clerks and supervisors on proper placarding in processing operations and verify these procedures are followed at the West Valley Processing and Distribution Center.

Evaluate and adjust transportation schedules to reduce late and canceled trips at the West Valley Processing and Distribution Center once network changes have been implemented.

Provide training to employees on proper scanning procedures and verify supervisors are monitoring scanning to improve compliance with load and unload scan goals at the West Valley Processing and Distribution Center.

Maintain a log of broken and out-for-repair scanners to assess whether scanners need to be replaced at the West Valley Processing and Distribution Center.

Adjust preventive maintenance windows and verify preventive maintenance is completed at the West Valley Processing and Distribution Center.

Verify that delayed Priority Mail Express pieces are documented in the Mail Condition Visualization system daily.

Work with the Western Division Director, Logistics, to verify Priority Mail Express delays are entered in the Mail Arrival Quality/Plant Arrival Quality system and coordinate with the Arizona - New Mexico District Manager to resolve Priority Mail Express issues.

Provide stand-up talks to management and employees on the importance of following first-in-first-out procedures and monitor for compliance.

Coordinate with the Western Division Director, Logistics, to develop and implement a plan to verify scanning at the Phoenix P&DC is consistently completed in accordance with policy.

FCC Should Finalize Its Nonprocurement Rule to Develop a Robust Suspension and Debarment (S&D) Program.

FCC Should Adopt the Mandatory Disclosure Provision from the Updated Uniform Guidance For Federal Financial Assistance.

FCC Should Create an Online Competitive Bid Repository for E-Rate Program Bidding Documents.

FCC Should Require Households to Independently Verify Their New Low-Income Program Enrollments and Transfer Requests Through an Affirmative Response to a Text, Email or Other Outreach Using the Contact Information Included in Subscriber Application.

FCC Should Require Low-Income Program Participating Providers to Report Customer Usage Data When Seeking Monthly Reimbursements for FCC Program Service.

FCC Should Enforce Program Rules That Require Low-Income Program Participating Providers to Timely and Accurately Register All Enrollment Representatives In RAD and Report their Enrollment Related Activity.

National Verifier Applications Should be Closed Once a Fabricated or Fraudulent Proof is Confirmed.