Open Recommendations

Formally document and implement additional preventative and monitoring controls to determine the eligibility of loans prior to loan approval and payments and loan guaranty purchases.

Collaborate with the responsible staff involved in the payment integrity reporting process to ensure timely and complete reconciliations are performed on the populations subject to sampling for improper payment reviews.

Exercise effective management review controls over the statistician’s work product by verifying that the documentation of the sampling and estimation methodology plans comprehensively outlines the details of the implemented sampling and extrapolation methodology, while maintaining statistical validity.

Design and implement effective communication and review processes with responsible staff involved in the payment integrity reporting process to ensure compliance for the reporting of new programs and activities.

Design and document adequate review procedures to ensure that the results of the sample meet the PIIA objectives.

Design and implement a formal review process to ensure corrective actions plans developed, implemented, and published are adequately addressing the true root causes of improper and unknown payments.

Embassy Kuala Lumpur should comply with Department and federal grants management standards for awards managed by the Political Section.

Embassy Kuala Lumpur, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should provide a wheelchair-accessible entryway and consular interview window for consular applicants.

Embassy Kuala Lumpur, in coordination with the Bureau of Consular Affairs and the Bureau of Overseas Buildings Operations, should provide protection from the elements for consular applicants.

Embassy Kuala Lumpur’s consular managers should adjudicate more immigrant and nonimmigrant visa cases, in accordance with Department guidance.

Embassy Kuala Lumpur should cross-train Consular Section locally employed staff and officers in U.S. citizen services functions in accordance with Department standards.

Embassy Kuala Lumpur should bring its property management program into compliance with Department standards.

Embassy Kuala Lumpur should review and update its motor vehicle policy, if necessary, in accordance with Department standards.

Embassy Kuala Lumpur should bring the motor pool preventive maintenance program into compliance with Department standards.

Embassy Kuala Lumpur should maintain contract files and complete mandatory performance reviews in accordance with Department standards.

Embassy Kuala Lumpur should close out procurement files in accordance with Department standards.

Embassy Kuala Lumpur, in coordination with the Bureau of Administration, should review unauthorized commitments totaling $78,990 for travel related service fees to determine whether they should be ratified in accordance with Department standards.

Embassy Kuala Lumpur should bring its cashier operations into compliance with Department standards.

Embassy Kuala Lumpur should provide workplace safety training in accordance with Department standards.

Embassy Kuala Lumpur should bring its furniture and appliance pool program into compliance with Department standards.

Embassy Kuala Lumpur should use the Inventory and Logistics Management System loanable property module to issue and track information technology assets.

EXIM's Office of the Chair should designate a lead office or officials responsible for coordinating development, oversight, and implementation of a sub-Saharan Africa specific strategy to address the Sub-Saharan Africa Mandate (hereafter referred to as the "Lead Office or Officials"). The Lead Office or Officials should have an explicit responsibility and authority to coordinate and guide the mandate's implementation across all relevant EXIM offices, liaise with external stakeholders, including but not limited to the Sub-Saharan Africa Advisory Committee (SAAC) and other U.S. Government agencies and between sub-Saharan Africa importers and U.S. exporters to rebuild relationships, establish and monitor key performance…

The Lead Office or Officials should develop a sub-Saharan Africa specific strategy to address the Sub-Saharan Africa Mandate. This strategy should provide a unified direction and shared vision of EXIM offices and staff and communicate EXIM’s commitments and strategy to interagency partners in the U.S. Government and other stakeholders with a focus to promote the expansion of EXIM’s financial commitments in sub-Saharan Africa.

EXIM’s Office of the Chair should integrate the Sub-Saharan Africa Mandate strategy within the broader EXIM Strategic Plan to re-enforce that the Sub-Saharan Africa Mandate is central to EXIM’s overall strategic planning.

The Lead Office or Officials should develop an actionable plan to enhance collaborative efforts with the Department of Commerce, the Trade Promotion Coordinating Committee (TPCC), and other relevant government agencies, such that EXIM could play a more prominent role in trade discussions and initiatives concerning sub-Saharan Africa.