Open Recommendations

Rec. 6.c: The DoD OIG recommended that the Commander of the 59th Medical Wing at Lackland Air Force Base review all outstanding third party claims that are delinquent for more than 120 days to determine which claims are eligible for transfer to the Treasury Cross-Servicing Program or local Judge Advocate office, and transfer all eligible claims for collection assistance.

Rec. 7.g: The DoD OIG recommended that the Commander of the 75th Medical Group at Hill Air Force Base review all outstanding third party claims that are delinquent for more than 120 days to determine which claims are eligible for transfer to the Treasury Cross-Servicing Program or local Judge Advocate office, and transfer all eligible claims for collection assistance.

Rec. 8.c: The DoD OIG recommended that the Director of the Walter Reed National Military Medical Center review and modify procedures for claim followup so debt can be transferred to the appropriate debt collection agency when claims become 120 days delinquent.

Rec. 8.d: The DoD OIG recommended that the Director of the Walter Reed National Military Medical Center review all outstanding third party claims that are delinquent for more than 120 days to determine which claims are eligible for transfer to the Treasury Cross-Servicing Program or local Judge Advocate office, and transfer all eligible claims for collection assistance.

Rec. 9.b: The DoD OIG recommended that the Commander of the Fort Belvoir Community Hospital review and modify procedures for claim followup so debt can be transferred to the appropriate debt collection agency when claims become 120 days delinquent.

Rec. 9.c: The DoD OIG recommended that the Commander of the Fort Belvoir Community Hospital review all outstanding third party claims that are delinquent for more than 120 days to determine which claims are eligible for transfer to the Treasury Cross-Servicing Program or local Judge Advocate office, and transfer all eligible claims for collection assistance.

Rec. 10.b: The DoD OIG recommended that the Commander of the Kimbrough Ambulatory Care Center review all outstanding third party claims that are delinquent for more than 120 days to determine which claims are eligible for transfer to the Treasury Cross-Servicing Program or local Judge Advocate office, and transfer all eligible claims for collection assistance.

Resolve the $169,950 in questioned consulting and subaward costs and direct OSU to repay or otherwise remove the sustained questioned costs from its NSF awards.

Resolve the $78,153 in questioned equipment, consultant, salary, travel, participant support, and leave payout costs and direct OSU to repay or otherwise remove the sustained questioned costs from its NSF awards.

Resolve the $31,319 in questioned supplies, equipment, and travel costs and direct OSU to repay or otherwise remove the sustained questioned costs from its NSF awards.

Resolve the $10,574 in questioned unallocable costs and direct OSU to repay or otherwise remove the sustained questioned costs from its NSF awards.

We recommend that the Ohio Department of Medicaid implement system prompts in Ohio Benefits that encourage users to verify the beneficiary’s date of birth or gender before making changes in the system

We recommend that the Ohio Department of Medicaid refund $6,729,855 (Federal share) in overpayments to the Federal Government

CMS should identify States that have limited availability of behavioral health services and develop strategies and share information to ensure that Medicaid managed care enrollees have timely access to these services.

New Mexico Human Services Department should take steps to expand New Mexico’s overall behavioral health workforce.

New Mexico Human Services Department should take steps to increase adoption of electronic health records and participation in the State Health Information Exchange by behavioral health providers.

New Mexico Human Services Department should work with State partners to strengthen access to broadband in rural and frontier counties.

New Mexico Human Services Department should improve access to transportation for Medicaid managed care enrollees needing behavioral health services.

New Mexico Human Services Department should increase behavioral health providers’ participation in Medicaid managed care.

New Mexico Human Services Department should share information about open-access scheduling and the Treat First Clinical Model and promote expansion.

New Mexico Human Services Department should review its standards governing access to care and determine whether additional standards are needed for behavioral health providers.

New Mexico Human Services Department should expand the use of telehealth to increase the availability of behavioral health services.

New Mexico Human Services Department should identify and share information about strategies to improve care coordination.

New Mexico Human Services Department should expand initiatives to integrate behavioral and primary healthcare.

The Deputy Commissioner for Services and Enforcement should develop Service-wide processes and procedures to ensure that all operating divisions suppress the issuance of nonstatutory notices to taxpayers that have a UD mail indicator on their account; suppress the issuance of correspondence when a taxpayer's address of record is an IRS campus; and research and update taxpayer addresses for which the USPS returns undeliverable mail with a yellow label that provides a more current address.